Member Login

Need help?


We deliver high quality training programs for individuals who wish to:

  • become ADR practitioners
  • undertake continuing professional development
  • apply ADR and related skills in their workplaces.

Public programs

We schedule an annual timetable of public training programs in mediation, conflict management coaching and related areas. Additional continuing professional development programs are scheduled to meet demand.

In house programs – tailored training solutions

We consult with organisations to develop customised training for their staff members to meet particular workplace needs. Programs draw on the depth of our ADR experience, content and skills tailored to match the requirements of the organisation and participants.

Training approach

Our facilitators are experienced dispute resolution practitioners as well as skilled adult educators.

Our programs have a strong skills development orientation. Course content is built on sound theoretical frameworks. Participants explore and discuss concepts and models to ground their learning. As well, the courses include opportunities for experiential activities such as role-plays, simulations or fishbowls and other tools such as video clips to aid learning.