The workplace and the value of mediation microskills

Webinar recording | Online | Available for purchase

This session takes a closer look at some of the microskills that every HR professional and manager should have in their toolkit and their relevance for relationship management, performance feedback and coaching. 

Good practice in Indigenous-led interventions to prevent violence against women

Webinar recording | Online | Available for purchase

While the presentation has a particular focus on the needs of indigenous women, those working with domestic violence in a range of circumstances will find many relevant touch points. 

‘Saving face’ in mediation: perspectives from a Chinese-Australian mediator

Webinar recording | Online | Available for purchase

With the steady growth of migrants to Australia and NZ particularly from Asia, cultural considerations become increasingly important in the resolution of disputes involving parties from diverse backgrounds.

Reflective practice and debriefing

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Every situation in resolving disputes is unique: expect the unexpected.

Mediators learn as they practice and use reflective practice to learn how they learn.

If we were to practice mechanistically using one tool after the other from our toolbox, we neglect or discount the unpredictable nature of human interactions. Reflective practice offers the means for taking a fresh look at our experiences as dispute resolvers. The practical objective is to become more competent through learning ‘through’ and ‘from experience’.

Working with organisations, building alignments and making plans: a model for mediators to decode, strategise, develop plans and resolve conflict in organisations

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“An excellent presentation by two very knowledgeable and accomplished presenters.”

Taking stock – where we are at with dispute resolution today

Webinar recording | Online | Available for purchase

Resolution Institute Ambassador, the Honourable Wayne Martin AC QC will share his insights drawn from his many years most recently as Chief Justice of Western Australia and previously as legal counsel. This background, combined with his ‘first hand’ experience in both arbitration and mediation, places him in a strong position to give an overview of the alternative dispute resolution scene today as he sees it. 

Working with lawyers in mediation

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This webinar will look at how to get the best from lawyers in mediations.

A reasonable opportunity to be heard

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A comprehensive, detailed exploration of this topic. Excellent powerpoints!

In Different Voices: refugee and migrant communities' engagement with conflict resolution

Webinar recording | Online | Available for purchase

This webinar draws on the findings from a 2-3 year research project “Engagement of the Auckland Refugee & New Migrant Communities with Conflict Resolution” conducted in the Culture & Society Department of AUT.

Working with high conflict personalities and situations

Webinar recording | Online | Available for purchase

Full of practical ideas, offered from a generous, reflective practitioner