Webinar recording | The 2019 NZ Commercial Mediation Market Study

Webinar recording | Online | Available for purchase

During 2019, Dr Grant Morris conducted the second national survey of commercial mediators. 

The study provides a vital longitudinal element to the New Zealand Commercial Mediation Study, the country’s first and only comprehensive analysis of this market. 

Webinar recording | Positive framing, reframing and questioning – defining the labels and the art of doing

Webinar recording | Online | Available for purchase

This webinar, based on Bruce’s popular presentation from ‘Spotlight on practice – 2019’, explores the theoretical underpinnings and practice of creating positive frames, reframing peoples’ negative or unhelpful frames, and reveals some useful strategies and skills for exploring below the surface of the stories that people wish to present. 

Farm Debt Mediation in NSW (AU)

Webinar recording | Online | Available for purchase

In this webinar Hanna discussed the statutory protections and other supports that are available to the parties and mediators participating in farm debt mediation in NSW - a jurisdiction in widespread and prolonged drought. 

Reconceptualizing Peace and Conflict Theory as an ideology towards understanding domestic violence in Samoa

Webinar recording | Online | Available for purchase

This webinar is targeted at dispute resolvers and restorative justice practitioners working in the context of domestic violence and hopes to offer a Pacific perspective on this social issue. The webinar will examine, from a Samoan perspective, cultural and religious factors as possible contributors to the problem of domestic violence. 

Self-Determination in mediation: practice meets theory meeting practice

Webinar recording | Online | Available for purchase

The literature and standards on mediation regard party self-determination as a key value proposition of the system. In many practice contexts, however, this is not a realistic expectation of the mediation process. This is because of time pressure, lack of information, disparities in bargaining power, social and cognitive biases, difficulties in assessing risk and limitations of advice and wise judgment.

Webinar recording | How to assist parents and lawyers to be child focused in family mediations

Webinar recording | Online | Available for purchase

In this panel webinar, April O'Mara, Denise Britton and Donna Cooper discussed some strategies including asking parents to set some overarching goals, looking at the needs of children based on their ages, referring to Maslow's Hierarchy of Needs and other visual aids.

What does it mean for ADR practice? Findings and recommendations of the Inquiry into the Family Law System (AU)

Webinar recording | Online | Available for purchase

Judge Joe Harman, Kylie Beckhouse (Legal Aid) and David Roberts (Relationships Australia) shared their thoughts about the findings and recommendations from the Inquiry into the Family Law System and discussed what it might mean for ADR practice and practitioners.

Strategies for managing high conflict clients

Webinar recording | Online | Available for purchase

This webinar addresses key paradigm shifts in working with potentially high conflict clients, from giving plenty of EAR Statements (that show empathy, attention and respect), to guiding them to make their own agenda, to a 3-step process for respectfully making proposals. This process reinforces skills that clients may have learned in the New Ways for Families method, but this is not required.

Why incorporating Conflict Management Coaching into workplace mediation is a ‘must’!

Webinar recording | Online | Available for purchase

To effectively resolve matters, people must be ‘resolution ready’ and have the emotional and logical ability to be reflective of others’ perspectives and views as well as their own. 

The workplace and the value of mediation microskills

Webinar recording | Online | Available for purchase

This session takes a closer look at some of the microskills that every HR professional and manager should have in their toolkit and their relevance for relationship management, performance feedback and coaching.