Resources

Webinars

13 June 2019
A reasonable opportunity to be heard
Webinar recording | Online | Available for purchase

A comprehensive, detailed exploration of this topic. Excellent powerpoints!

Tags: Arbitration
12 June 2019
In Different Voices: refugee and migrant communities' engagement with conflict resolution
Webinar recording | Online | Available for purchase

This webinar draws on the findings from a 2-3 year research project “Engagement of the Auckland Refugee & New Migrant Communities with Conflict Resolution” conducted in the Culture & Society Department of AUT.

Tags: Mediation, Conflict management coaching, Human resources management, General management
7 June 2019
Working with high conflict personalities and situations
Webinar recording | Online | Available for purchase

Full of practical ideas, offered from a generous, reflective practitioner

Tags: Mediation, Family dispute resolultion
30 May 2019
Tools for a culturally responsive mediation
Webinar recording | Online | Available for purchase

This webinar is suitable for all types of disputes and designed to provide practical tips.

Tags: Mediation, Family dispute resolution
24 May 2019
Reflective practice and debriefing
Webinar recording | Online | Available for purchase

This webinar is suitable for all types of facilitative mediation approaches and is designed to provide insight and understanding about the importance of reflection and debriefing for developing ‘competency’ and ‘artistry’ in ‘what we do’ and personal well-being for ‘who we are’.

Tags: Family dispute resolution, Mediation, Dispute handling administration, Legal practice
7 May 2019
The mediator's role in agreement and closure
Webinar recording | Online | Available for purchase

This webinar is aimed primarily at Mediators who don’t have a legal background.

Tags: Mediation, Legal practice
20 February 2019
The future of dispute resolution
Webinar recording | Online | Available for purchase

This session considers where DR processes are located (in or out of courts), the challenges of a multi option dispute resolution environment as well as research on ADR effectiveness and how we can ensure we do, and value, what 'works' within a rapidly changing environment.

Tags: Dispute handling administration, Legal practice
14 February 2019
Damaging behaviours in the workplace – when to mediate
Webinar recording | Online | Available for purchase

This webinar is targeted at both dispute resolvers and all those involved in managing workplace disputes.

Tags: Human resource management, Dispute handling administration
14 January 2019
The philosophy and practice of restorative engagement
Webinar recording | Online | Available for purchase

Purchase this webinar to consider the context of Restorative Practice highlighting the concepts of ownership of conflict situations, the rightness and wrongness of actions, empathy and remorse, culpability and atonement.

Tags: Restorative practice, Dispute handling administration, Legal practice
11 November 2018
Apology in dispute resolution
Webinar recording | Online | Available for purchase

This webinar recording explores how parties to a dispute can be helped to understand the dynamics of the apology process and how to minimise the chance of apology failure.

Tags: Restorative practice, Dispute handling administration, Legal practice
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