Webinar recording | How to assist parents and lawyers to be child focused in family mediations

Webinar recording | Online | Available for purchase

In this panel webinar, April O'Mara, Denise Britton and Donna Cooper discussed some strategies including asking parents to set some overarching goals, looking at the needs of children based on their ages, referring to Maslow's Hierarchy of Needs and other visual aids.

What does it mean for ADR practice? Findings and recommendations of the Inquiry into the Family Law System (AU)

Webinar recording | Online | Available for purchase

Judge Joe Harman, Kylie Beckhouse (Legal Aid) and David Roberts (Relationships Australia) shared their thoughts about the findings and recommendations from the Inquiry into the Family Law System and discussed what it might mean for ADR practice and practitioners.

Strategies for managing high conflict clients

Webinar recording | Online | Available for purchase

This webinar addresses key paradigm shifts in working with potentially high conflict clients, from giving plenty of EAR Statements (that show empathy, attention and respect), to guiding them to make their own agenda, to a 3-step process for respectfully making proposals. This process reinforces skills that clients may have learned in the New Ways for Families method, but this is not required.

Why incorporating Conflict Management Coaching into workplace mediation is a ‘must’!

Webinar recording | Online | Available for purchase

To effectively resolve matters, people must be ‘resolution ready’ and have the emotional and logical ability to be reflective of others’ perspectives and views as well as their own. 

The workplace and the value of mediation microskills

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This session takes a closer look at some of the microskills that every HR professional and manager should have in their toolkit and their relevance for relationship management, performance feedback and coaching. 

Good practice in Indigenous-led interventions to prevent violence against women

Webinar recording | Online | Available for purchase

While the presentation has a particular focus on the needs of indigenous women, those working with domestic violence in a range of circumstances will find many relevant touch points. 

‘Saving face’ in mediation: perspectives from a Chinese-Australian mediator

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With the steady growth of migrants to Australia and NZ particularly from Asia, cultural considerations become increasingly important in the resolution of disputes involving parties from diverse backgrounds.

Reflective practice and debriefing

Webinar recording | Online | Available for purchase

Every situation in resolving disputes is unique: expect the unexpected.

Mediators learn as they practice and use reflective practice to learn how they learn.

If we were to practice mechanistically using one tool after the other from our toolbox, we neglect or discount the unpredictable nature of human interactions. Reflective practice offers the means for taking a fresh look at our experiences as dispute resolvers. The practical objective is to become more competent through learning ‘through’ and ‘from experience’.

Working with organisations, building alignments and making plans: a model for mediators to decode, strategise, develop plans and resolve conflict in organisations

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“An excellent presentation by two very knowledgeable and accomplished presenters.”

Taking stock – where we are at with dispute resolution today

Webinar recording | Online | Available for purchase

Resolution Institute Ambassador, the Honourable Wayne Martin AC QC will share his insights drawn from his many years most recently as Chief Justice of Western Australia and previously as legal counsel. This background, combined with his ‘first hand’ experience in both arbitration and mediation, places him in a strong position to give an overview of the alternative dispute resolution scene today as he sees it.