If you sent the file to the litigation section you failed the client: managing conflict in the context of the South Australian magistrates court

Journal article | May 2019 | Available for purchase & free for members

This article has been extracted from the Resolution Institute journal The Arbitrator and Mediator May 2019.

Written by Dr Andrew J Cannon AM

Overview of dispute resolution, suggestions, solutions and options – tips from a practitioner and options

Journal article | May 2019 | Available for purchase & free for members

This article has been extracted from the Resolution Institute journal The Arbitrator and Mediator May 2019.

Written by Michael Mills

The journey from Babel to Pentecost: the significance of language in dispute resolution theory

Journal article | May 2019 | Available for purchase & free for members

This article has been extracted from the Resolution Institute journal The Arbitrator and Mediator May 2019.

Written by Dr John Woodward B.Leg.S, LLM, PhD, MCIArb

Talk so people will listen and listen so people will talk (on the phone)

Webinar recording | Online | Available for purchase

This webinar is relevant to conciliators and those involved in DR whose work involves speaking to people on the phone.

‘Risk managing’ your practice…tips and strategies

Webinar recording | Online | Available for purchase

This webinar looks at what it means to ‘risk manage’ your practice and how to put processes and strategies in place if a complaint does arise.

MBT-M Mediation: Working with high conflict parties in mediation, negotiation and facilitative arbitration

Webinar recording | Online | Available for purchase

This webinar is relevant to mediators, family dispute resolution practitioners, those involved in negotiation and facilitative arbitration and will also be of interest to restorative justice / practice facilitators.

The Law Council of Australia The Justice Project

Submission | September 2017 | Accessible to everyone

The set up to settle: how proactive lawyers get the most out of ADR

Webinar recording | Online | Available for purchase

If you are a lawyer who regularly represents parties in mediation or conciliation or you mediate or conciliate regularly with legally represented parties, this practical and interactive webinar will give you a range of useful tips to optimise the chances of a settlement being reached.

The arbitrator and mediator | Resolution Institute

Journal | June 2017 | Available for purchase & free for members

Read articles, case notes and book reviews on dispute resolution in this bi-annual peer reviewed publication.

The arbitrator and mediator | Resolution Institute

Journal | December 2016 | Available for purchase & free for members

Read articles, case notes and book reviews on dispute resolution in this bi-annual peer reviewed publication.