Resolving disputes

Our complaint process

We are always looking to improve the way we do things and we want to know if you are unhappy with our services or services provided by our members.

contact us

Read our complaints policy

Read by-laws for investigation and discipline of members

Wellington Office

+64 4 470 0110
0800 453 237
infonz@resolution.institute

Level 4 Gleneagles Building
69-71 The Terrace
Wellington 6011

PO Box 10-991
Wellington 6143

Sydney Office

+61 2 9251 3366
1800 651 650
infoaus@resolution.institute

Level 1 and 2
13-15 Bridge Street
Sydney NSW 2000