Conflict management coaching accreditation

Accreditation as a CINERGY™ conflict management coach signifies your commitment to continuous improvement and gives your clients an assurance of quality.In conflict management coaching a coach supports and helps an individual to deal with specific conflict situations and to become competent in managing disputes. It is voluntary and confidential enabling people to gain insight in examining their own contribution to conflict and the choices available to them. As a accredited CINERGY™ conflict management coach, you will be able to coach individuals to:

  • Understand and reflect on their approach to conflict
  • Help shift destructive reactions to more constructive responses
  • Communicate effectively in conflict situations
  • Develop skills to manage disputes more collaboratively.

Become an accredited conflict management coach with us to appear in our dispute resolver directories.

Find a conflict management coach in the New Zealand dispute resolver directory

Find a conflict management coach in the Australian dispute resolver directory

Get accredited

Here's how to become a certified CINERGY™ Conflict Management Coach:

Step 1: Complete the workshop

Complete an introductory CINERGY™ conflict management coaching workshop of at least 28 hours in duration.

Register to attend a CINERGY™ conflict management coaching workshop

Step 2: Practice your new skills

Complete the whole conflict management coaching model with at least 5 - 8 different clients. Clients may include colleagues, co-workers, fellow conflict management coaching course attendees, friends and family members as well as clients who retain your services.

Step 3: Pass the assessment

Record yourself (using video or audio) conducting a two hour long conflict management coaching session and submit your video to us for assessment. Details of the assessment process can be found in the Conflict Management Coach Accreditation fact sheet below.

Conflict Management Coach Accreditation - Assessment process (PDF)

You will then need to pay the assessment fee of AU$395 or NZ$420. We will send you an invoice with instruction on how to pay this fee.

Then, we will arrange for your submission to be assessed by a conflict management coaching competency assessor against the CINERGY™ conflict management coaching model and competencies. They will determine if you are 'competent' or 'not yet competent'.

If you receive an assessment of 'not yet competent', you may complete another assessment session. Additional assessments will incur additional fees.

Step 4: Apply for accreditation

Once you have been assessed as 'competent' you can apply for accreditation. To apply for accreditation you must:

If you are interested in applying for accreditation, please contact

Maintain your accreditation

You must renew your accreditation every two years. To become reaccredited you must have:

  • Held continuing membership of Resolution Institute.
  • Maintained your cover for professional indemnity insurance (or insurance cover provided through employer or statutory scheme).
  • Completed at least 20 hours of continuing professional development (CPD).
  • Conducted at least 25 hours of conflict management coaching (either as discrete sessions or as part of another ADR intervention such as mediation)

Register now to attend a conflict management coaching refresher training course

Register for professional development events

CINERGY® model of conflict management coaching