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How to run a workplace mediation: two-day workshop

Following the popularity and success of her chapter event presentation on how to run a workplace mediation in Feb 2018, Elizabeth Rosa is now bringing to you a two-day workshop on 24-25 Sep 2018 in Sydney. Conducting a workplace mediation is a fine art, blending the dispute resolution model with high level listening skills and the ability to manage a range of personalities and behaviours. In this workshop, you look in detail how to run a workplace mediation from the time of referral from the employer to the final agreement.

Day 1

  • The underlying factors involved in workplace mediations: including organisational structure, human psychology and common themes in mediations
  • How to run a workplace mediation: including how to manage the expectations of the referring organisation and how to prepare the parties for a mediation

Day 2

  • Demonstrations of skills: a demonstration of a hypothetical mediation by Elizabeth Rosa including questioning in the intake session
  • Practice of skills: in groups, the participants practice intake sessions and consider the agenda and preparation for a hypothetical mediation

Special discount code for Resolution Institute members to be shared via email and July Pulse edition. See more details and register >>

About the presenter

Elizabeth Rosa is a Nationally Accredited Mediator practising in workplace conflict and the principal of Resolve-At-Work. She has conducted numerous mediations and facilitations for a variety of organisations including major Australian corporates, hospitals, universities, schools, government departments and councils. She also conducts team facilitations and workshops. Elizabeth has a background as a lawyer, practising in insurance litigation. She has also practised in the area of workers’ compensation and employment law and understands the background of legal issues in the workplace. resolveatwork.com.au