Learning & events

Workplace Mediation Training | Sydney | 11-12 July 2022

Monday 11 - Tuesday 12 July 2022 | Sydney

Resolution Institute's two-day inaugural workplace mediation training provides you with a specialised approach to conducting workplace mediation. This interactive workshop includes practical skills enabling the mediator to design and facilitate a responsive mediation process to assist the parties and the organisation.

You will learn

  • Practical frameworks for mediators managing the pre-mediation,mediation and post mediation phases of the workplace mediation
  • Essential communication skills to explore issues and options
  • Practical tools that open up perspective taking and help parties take constructive and collaborative action moving forward
  • Strategies for responding to power dynamics and emotions
  • Approaches for engaging advisers and support people constructively

Who is this training for?

  • Mediators who have completed 5-day Mediation Training with Resolution Institute or equivalent (accreditation not essential)
  • HR Professionals
  • Business consultants, workplace managers and leaders, workplace investigators
  • Anyone wishing to grow in workplace mediation

Resolution Institute is known for its quality programme design, the interactive and experiential emphasis on training activities and the exemplary skills of its facilitators.

About our trainer

Catherine Davidson

Catherine Davidson is a nationally accredited (NMAS) mediator , and certified by the International Mediation Institute (IMI) and Singapore International Mediation Institute (SIMI). Catherine has mediated over nine hundred commercial and workplace disputes and is appointed to international and national panels including the SIMI Mediator Panel, the ADGM Arbitration Centre Mediator Panel, NSW Government Office of Small Business Commissioner Panel, Australian Disputes Centre Mediator Panel, and Australian Small Business and Family Enterpris­­e Ombudsman (Franchising) Mediation Panel and NSW Personal Injury Commission mediator.

Catherine has a legal background having practised commercial litigation in Sydney and London.

Catherine has conducted mediation training extensively in Australia and internationally. She lectures on Negotiation Skills in the MBA programmes of University of Technology Sydney, and teaches Negotiation and Conflict Management in the public and private sectors in Australia, India, China and South-East Asia. She is visiting faculty for MNLU Mumbai India; and the University of Law and Political Science Shanghai China.


Frequently asked questions

  • Do the early bird rates apply?

    We are pleased to offer a special discounted early bird fee up to one month prior to course enrolment.

  • Are there discounted rates for group bookings?

    Discounted rates for bulk bookings are available, please contact us on (02) 9251 3366 or write to us at learning@resolution.institute.

  • Where are the terms for refunds and transfers?

    Bookings for training are subject to terms and conditions. These can be viewed here.

  • Do you provide in-house courses?

    Resolution Institute can also offer in-house courses customised to meet your needs as an organisation – please contact us on (02) 9251 33 66 or learning@resolution.institute to discuss options.

  • Is assessment part of this course?

    Assessment is not part of the course. Following completion of this course, you can choose to apply for mediation accreditation assessment.