Learning & events
Webinar | Combative behaviour
with Dr Rosemary Howell
Tuesday 13 April 2021 | Online
12:00 PM - 1:00 PM (AEST)
Time converter at worldtimebuddy.com
Mediation training encourages active listening and acknowledges that emotions have a legitimate place in the process. However, sometimes encouraging parties to share how they see things and the emotions they are experiencing legitimises combative behaviour and personal attacks.
This webinar will explore the tools available to mediators to help them strengthen their ability to differentiate between constructive and unconstructive consideration of emotion, in order to maximise potential for resolution.
It will explore the difference between identifying an emotion which signals a previously unidentified interest (which may offer a key to resolution) as distinct from an emotion which promotes the opening up of old or unrelated wounds that may impede resolution.
Register yourself and gain valuable CPD points.
Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.
About the speaker
Dr Rosemary Howell
Rosemary has experience as a lawyer, strategic planner, teacher and CEO and has served a term as Secretary General of the Law Council of Australia. Her doctorate scrutinises lawyers in negotiation. She delivers dispute resolution, facilitation, and coaching services to a diverse range of national and international clients through her businesses Strategic Action and Strategic Resolution.
She is a Professorial Fellow at UNSW Sydney and a Senior Fellow at Melbourne University teaching Dispute Resolution to undergraduates and Mediation and Negotiation to postgraduates.
The 2020 International Who’s Who of Mediation names Rosemary as an international thought leader and 2020 Who’s Who Australia places her among the top mediators in Australia.
Her LinkedIn profile may be viewed at https://www.linkedin.com/in/dr-rosemary-howell-b697ba/
Accessing the webinar
Webinars are run using Zoom as our online platform.
How do I access the ‘live’ webinar?
How do I access the video of the webinar afterwards?
You will be sent the video recording of the webinar within approximately 5 working days of the live webinar having run. The link to the recording of this webinar will remain active for at least 3 months from the date the webinar was run. After the webinar has run, we consult with the given presenter as to whether extended availability is possible, we are therefore not able to guarantee access beyond 3 months.
What do I need on my computer or device to watch a webinar?
- Download and install the Zoom application appropriate for your device.
You may join the webinar from your PC, Mac, Linux or mobile devices (IOS or Android). Click here to learn about:
- Supported operating systems, tablets and mobile devices
- Supported browsers
- Required device processor and RAM
- Join a Zoom test meeting to test your Internet connectivity.
- Check here for recommended Internet bandwidth.
- You will need speakers or headphones to listen to the speaker. Check that your headphones or speakers are connected and the volume is turned on (where applicable).
- You may also need to check the Audio Settings on Zoom once you have logged in.
How can I access technical support?
- Resolution Institute Sydney office : +61 2 9251 3366 (Landline) | 1800 651 650 (Freecall)
- Resolution Institute Wellington office: +64 4 470 0110 (Landline) | 0800 453 237 (Freecall)
Zoom Help Centre
If you require urgent assistance and are unable to reach the Resolution Institute office, please contact Zoom Help Centre and choose Free or Pro plan subscribers - Chat Live to begin the chat session. You will be required to provide the event’s Webinar ID that’s on your confirmation email. Zoom chat support is available 24/7.