Learning & events

Webinar | Combative behaviour

with Dr Rosemary Howell

Tuesday 13 April 2021 | Online

12:00 PM - 1:00 PM (AEST)

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Combative behaviour

Mediation training encourages active listening and acknowledges that emotions have a legitimate place in the process. However, sometimes encouraging parties to share how they see things and the emotions they are experiencing legitimises combative behaviour and personal attacks.

This webinar will explore the tools available to mediators to help them strengthen their ability to differentiate between constructive and unconstructive consideration of emotion, in order to maximise potential for resolution.

It will explore the difference between identifying an emotion which signals a previously unidentified interest (which may offer a key to resolution) as distinct from an emotion which promotes the opening up of old or unrelated wounds that may impede resolution.

Register yourself and gain valuable CPD points.

Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.

About the speaker

Dr Rosemary Howell
Professorial Fellow NSW,
Senior Fellow, Melbourne University

Strategic Action and Strategic Resolution

Rosemary has experience as a lawyer, strategic planner, teacher and CEO and has served a term as Secretary General of the Law Council of Australia. Her doctorate scrutinises lawyers in negotiation. She delivers dispute resolution, facilitation, and coaching services to a diverse range of national and international clients through her businesses Strategic Action and Strategic Resolution.

She is a Professorial Fellow at UNSW Sydney and a Senior Fellow at Melbourne University teaching Dispute Resolution to undergraduates and Mediation and Negotiation to postgraduates.

The 2020 International Who’s Who of Mediation names Rosemary as an international thought leader and 2020 Who’s Who Australia places her among the top mediators in Australia.

Her LinkedIn profile may be viewed at https://www.linkedin.com/in/dr-rosemary-howell-b697ba/

Accessing the webinar

Webinars are run using Zoom as our online platform.

  • How do I access the ‘live’ webinar?

    You will receive the webinar (Zoom) link in your registration confirmation email.

  • How do I access the video of the webinar afterwards?

    You will be sent the video recording of the webinar within approximately 5 working days of the live webinar having run. The link to the recording of this webinar will remain active for at least 3 months from the date the webinar was run. After the webinar has run, we consult with the given presenter as to whether extended availability is possible, we are therefore not able to guarantee access beyond 3 months.

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    Zoom application

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  • How can I access technical support?




    • Resolution Institute Sydney office : +61 2 9251 3366 (Landline) | 1800 651 650 (Freecall)
    • Resolution Institute Wellington office: +64 4 470 0110 (Landline) | 0800 453 237 (Freecall)

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