Learning & events

Webinar | The philosophy and practice of Restorative Engagement with Janine Carroll

Date TBA | Zoom Webinar
Tuesday, 5 March 2019
12:00 PM - 1:00 PM (AEDT) | 2:00 PM - 3:00 PM (NZDT)

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Technology required: Zoom application, PC/laptop/tablet/smartphone, sound/speakers or a headset.

The philosophy and practice of Restorative Engagement

This webinar will consider the context of Restorative Practice highlighting the concepts of ownership of conflict situations, the rightness and wrongness of actions, empathy and remorse, culpability and atonement.

In recognising the imperative of the conflicted parties’ ‘buy-in’ to a process, we will explore the practitioner ‘art of engagement’ at the individual meeting stage.

As practitioners:

  • what are we doing with what we are hearing?
  • how do we receive participant’s answers to our questions and use these to engage buy-in?
  • why is it so important that participation be the individual’s idea, rather than the practitioner’s?

This webinar will explore these key areas of practice, alongside the skill set required to bring parties to both a recognition of the potential in dialogue and their acknowledgement of whom it is they need to talk with. This is the ‘art of engagement’, one that provides the forum for an individual to chart their journey, rather than being directed in this walk.

The content of this webinar will be of interest to all those involved in Restorative Justice, Restorative Practice and dispute resolvers who are using or are curious as to how they might use, Restorative Practice in their work.

Register yourself and gain valuable CPD points.

Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.

About the presenter

Janine Carroll
Director, Restorative Now

Janine Carroll is a trainer in Restorative Practice, an implementer of Restorative culture change and a facilitator of Restorative engagement.

Janine Carroll has 30 years’ experience in Restorative Practice across the criminal justice, education and community agency sectors, much of this gained in New Zealand and the United Kingdom. She also delivers Restorative Practice training to education and charity groups in South East Asia. Her more recent UK work has focused on the use of Restorative Practice to address young people’s harmful sexual behaviour and violent behaviour in the home; an initial programme of training and implementation of Restorative Practice in maternity services within a London teaching hospital; and the addressing of historical abuse issues within faith-based communities.

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Webinar information

Registration and login details

Detailed login information will be emailed to registrants as soon as the registration process is completed.


If you are unable to attend the event, this session will be recorded and all registered participants will receive access to the recording 5 working days after the event. The link to the recording of this webinar will remain active for at least 3 months from the date the webinar was run. After the webinar has run, we consult with the given presenter as to whether extended availability is possible, we are therefore not able to guarantee access beyond 3 months.


This event will contribute 1 hour of CPD under NMAS and Resolution Institute accreditation schemes.

Technical support

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Contact details

Resolution Institute, Sydney, (02) 9251 3366

Resolution Institute, Wellington, (04) 470 0110

Email: webinars@resolution.institute