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Webinar recording | 10 things you need to know about resolving conflict at work

10 things you need to know about resolving conflict at work

Nina Harding speaks with experienced HR Director, Archie Petsas, about the risks, opportunities and trends in workplace dispute resolution. Archie shares some fascinating stories that highlight the importance of dealing with disputes efficiently.

Nina shares her observations on bullying, harassment and social discord from the coal face. Nina has mediated hundreds of workplace disputes in a variety of different workplaces. She provides 4 essential rules for minimising damage from workplace conflict, a model for workplace mediation and tips and techniques.

Join this fascinating discussion between experienced mediator, Nina Harding and HR Director, Archie Petsas to understand the importance of:

• Relationship management at work
• Impacts on health and happiness
• Wickedly complicated and thought provoking workplace disputes

The webinar is relevant to mediators, managers, HR partners and anyone interested in ruminations on conflict.

Purchase the recording and gain valuable CPD points.

About the speakers

Nina Harding

Nina Harding has over 20 years of experience in resolving business and public interest disputes. Nina is a law graduate and has a Master of Laws, and has mediated over two thousand disputes in a variety of different areas. She is a nationally accredited Mediator and a recognised expert in the area of dispute resolution.

In addition to mediating disputes, Nina teaches Mediation, Dispute Resolution and Complaint Handling workshops, and runs an online training company, FrontlineComplaints.com. She regularly speaks at conferences and has taught thousands of people how to negotiate more effectively and resolve conflict. Nina Harding has lectured at numerous universities in Australia and overseas.

Archie Petsas

Archie is the head of People & Culture at Southern Cross Group INT. An experienced HR professional with diverse industry and technical experience across ANZ and the Asia Pacific region. Proven experience working with business leaders, developing strong relationships resulting in the development of practical HR solutions whilst keeping the commercial goals of the business in focus.