Learning & events
CPD event | Wellington Practice Group | Sharing tips and tricks for frontline complaint handlers: how to increase the chance of a positive outcome
Thursday 6 August | Welllington
Date: Thursday 6 August
Venue: Resolution Institute Wellington office
Join colleagues to share practice and discuss practice issues. Meetings are informal - nothing to pay, all welcome, bring your co-workers, BYO lunch.
Join Markus Frey and other Wellington dispute resolvers at midday for a facilitated discussion sharing tips and tricks for frontline complaint handlers: how to increase the chance of a positive outcome.
Feel free to bring your lunch. We meet in The Terrace Room at Resolution Institute's Wellington offices on The Terrace on the first Thursday of each month.
Each session will contribute 1 hour of CPD under the Resolution Institute mediation accreditation scheme. CPD applied for Resolution Institute members in their CPD tracker for those who register and attend.
Further Wellington Practice Group Meeting dates for 2020
- 3 September
- 1 October
- 5 November
- 3 December