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Webinars

  • Getting started: quick checklist

    EMAIL CONFIRMATION

    Have you received the email registration confirmation? This email will have the details you need to join the webinar.

    INTERNET CONNECTION

    Do you have internet connection on your device (desktop, laptop, tablet or smartphone)?

    SOUND

    Have you tested the sound on your device? You may also need to check the Audio Settings on Zoom once you have logged in.

    HEADPHONE

    Do you have access to a headphone for better sound quality or will you be based in a quiet space that will not require a headphone? Check that your headphone is connected and the volume is turned on (where applicable).

    ZOOM CLIENT MEETING OR ZOOM MOBILE APP for iOS or ANDROID

    Have you downloaded and installed the application for your device?

    ZOOM TEST

    Test your internet connection by joining a Zoom test meeting.

  • System requirements

  • Technical support

    Email

    webinars@resolution.institute

    Sydney office

    Phone +61 2 9251 3366 or Freecall on 1800 651 650

    Wellington office

    Phone +64 4 470 0110 or Freecall 0800 453 237

    Zoom Help Centre

    If you require urgent assistance and are unable to reach the office, please contact Zoom Help Centre and choose Free or Pro plan subscribers - Chat Live to begin the chat session. You will be required to provide the event’s Webinar ID. Zoom chat support is available 24/7.