Our governance

The governance of Resolution Institute aims always to serve the best interests of members.

Our Board

Resolution Institute is governed by a Board comprising members who commit energy, skill and time to guide the organisation and oversee its operations. Elected biennially, the Board is drawn from the membership across Australia and New Zealand.

The Board:

  • provides effective governance to ensure sound financial, management and resource allocation
  • leads strategy guiding operational decision making and implementation
  • makes certain that the objects in our Constitution are achieved in ways which suit contemporary circumstances

The Board's current strategic plan, developed for the period 2020-2022-2024, identifies the key focus areas of member engagement and value, technology and operational excellence, influence, advocacy, and branding, best-in-class training and accreditation, and financial sustainability.

Meet our current Board


Our constitution provides the framework for sound governance and articulates the purposes of the organisation to:

  • Promote and foster the use of dispute resolution and the work of our members
  • Develop and support high standards of professional practice through training, accreditation and research
  • Contribute to the growth of dispute resolution through consultation and advocacy

Read the Resolution Institute Constitution

We are an Australian public company limited by guarantee (ABN: 69008651232, ACN: 008 651 232) operating under the Corporations Act 2001 (Cth) and our Constitution. We are also a registered business in Aotearoa New Zealand (NZBN: 9429040992846). We are a registered charity with the Australian Charities and Not-for Profits Commission, are endorsed to access tax concessions (GST concession, FBT rebate and income tax exemption) and are not entitled to receive tax deductible gifts.

Our members adhere to our Code of Ethics in their professional practice as dispute resolvers.

Download The code of ethics

Our Strategy

Our plan outlines a strategic approach to ensure recognition of our past and existing strengths, while incorporating the key objectives that we need to build upon for us to remain at the forefront, and be the leading voice for dispute resolution in Australia and Aotearoa New Zealand.

Over the coming four years ‘Our Strategy’ will focus on:

  • Member engagement and value
  • Technology and operational excellence
  • Influence, advocacy, and branding
  • Best-in-class training and accreditation
  • Financial sustainability

Read our Strategy

Diversity and Inclusion Plan

Resolution Institute has always respected and valued diversity in our membership, yet there is great opportunity to proactively promote and address areas where diversity is lacking across the membership and the various dispute resolution specialities that our members practice in.

As an organisation, we want to ensure there is equality of access to the services we provide and that we are responsive to the needs of those we provide our services to, better reflecting the diverse population in Australia and Aotearoa New Zealand and our commitment to Te Tiriti o Waitangi. This is directly aligned to our value of Diversity; we treat people with respect and celebrate diverse perspectives and aligned to our strategic goal to ‘Act as champions for diversity and inclusion in our membership and the dispute resolution community more broadly’.

The overall commitment by Resolution Institute to an inclusive and diverse community applies to all diversity groups. However, to enable us to make some real, sustainable and meaningful change with the resources we have available, our first Diversity and Inclusion Plan focuses on the following key diversity areas:

  1. Increasing representation of women in commercial dispute resolution.
  2. Increasing the cultural diversity and competence of our organisation, our members and the dispute resolution community.

Nonetheless, the initiatives and actions set out in this plan also focus on fostering an inclusive practice generally for all Resolution Institute members and the dispute resolution community. These broad initiatives are detailed in Priority 3, Building diversity and driving an inclusive culture.

Download our Diversity and Inclusion Plan here

Annual reports

Our Annual Reports offer a comprehensive review of the activities of Resolution Institute for the previous year including the reports presented at the Annual General Meeting, key financial data, membership and training information and reports from our committees in Australia and Aotearoa New Zealand.

2021 |2020 | 2019 | 2018 | 2017 | 2016 | 2015 |

Financial reports

Details of the accounts including financial statements and Directors' and Auditors' reports can be found in the financial report for the year ending 30 June.

2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |

AGM minutes

Full minutes of the Annual General Meeting.

2020 | 2019 | 2018 | 2017 | 2016 | 2015 |

*2021 available to members once approved at the 2022 Annual General Meeting


Resolution Institute was formed on 1 January 2015 when LEADR and The Institute of Arbitrators & Mediators Australia (IAMA) merged. Following the merger, IAMA remains as an active public company (ABN 80 008 520 045) with Resolution Institute appointed by the Board of IAMA to administer its operations. This ensures where IAMA is noted as a nominating authority for dispute resolvers in existing dispute resolution clauses the Chair of Resolution Institute can undertake such nomination. The positions of state Chair and national IAMA President have been appointed to the Chair of Resolution Institute.