All policies and documents

Find all our most-requested policies, procedures, guidelines, rules and documents here.

On this page
Organisational policies | Clauses and rules | Accreditation | Nomination service

Organisational policies

Resolution Institute Constitution
Resolution Institute Code of Ethics
Resolution Institute Mediator Professional Work Practice Guidelines
By-laws for the establishment of groups of members
By-laws for the investigation and discipline of members
State/Location Committee - Terms of Reference
Practice for nominations of members for DR work
Complaints Policy
Determinative Board Committee - terms of reference
Peer Group Supervision Framework

Clauses and rules

Dispute resolution clauses
Rules for mediation
Rules for conciliation
Rules for arbitration
Rules for expert determination
Registration to arbitrate under Arbitration Rules



National Mediator Accreditation Standards (NMAS) - AU

NMAS standards
Application for NMAS accreditation (Resolution Institute training)
Application for NMAS accreditation (alternative pathways)
Renewal of NMAS accreditation
Reinstatement of NMAS accreditation

Resolution Institute Mediation Accreditation - NZ

CPD Record for renewal of Resolution Institute Mediation Accreditation

Resolution Institute Advanced Mediator Accreditation - NZ & AU

Mediation Advanced Accreditation - client evaluation form
Guide to Advanced Mediation Accreditation assessment (PDF)
Application for Advanced Mediator Accreditation

Conflict Management Coaching

Standards of Ethical Conduct for Conflict Management Coaches
Conflict Management Coach Accreditation - requirements and assessment process (PDF)
Assessment for CINERGY® conflict management coach accreditation


Policy for the Registration of Practising Arbitrators (PDF)
Pupillage record sheet (DOC)
Application for Initial Grading and Accreditation as an Arbitrator (DOC)
Application for Re-grading as Arbitrator (DOC)
Resolution Institute Masterclass Policy (PDF)


Policy on the Accreditation and Register of Adjudicators (PDF)
Accreditation assessment form (PDF)
Resolution Institute Masterclass Policy (PDF)

Family dispute resolution

A guide to the accreditation 'professional conversation' (PDF)
FDR Provider accreditation application form (DOC)

Expert determination

Expert Determiners Policy (PDF)
Expert Determiners Transitional Policy (PDF)

Nomination service

Application for nomination of a dispute resolver
Nomination Services Policy and Procedures

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