Learning & events

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CMC training
Conflict management coaching training | Sydney | 6-9 December 2021
  • Monday 6 - Thursday 9 December 2021
  • Sydney
Refresher course
Conflict Management Coaching refresher | Sydney | 6-7 December 2021
  • Monday 7 December - Tuesday 8 December 2021
  • Sydney
Mediation training
Mediation training | Sydney | 6-10 December 2021
  • Monday 6 - Friday 10 December 2021
  • Sydney
CPD event - AU
Christmas Forum 2021

with Brian Seidler and NSW Determinative Committee

  • Wednesday 8 December 2021
  • 5:30–7:30pm AEDT | Sydney
Refresher course
Mediation refresher | Sydney | 8 December 2021
  • Wednesday 8 December 2021
  • Sydney
Mediation assessment
Mediation assessment | Online | 8 December 2021
  • Wednesday 8 December 2021 | 9.30am, 12pm and 2.30pm
  • Online
Mediation training
Mediation training | Online | 23-24, 30 November and 1, 3, 7-9 December 2021
  • 23-24, 30 November and 1, 3, 7-9 December 2021
  • Online
Webinar recording
Webinar recording | Farm Debt Mediation in NSW (AU)

Dr Hanna Jaireth

  • pre-recorded
  • Online
Mediation training
Mediation training | Perth | 13–17 December 2021
  • Monday 13 - Friday 17 December 2021
  • Perth
CPD event - AU
2021 End of year Christmas cheer

with WA/Perth Committee

  • Tuesday 14 December 2021
  • 5:30–7:30pm AWST | Perth
Refresher course
Mediation refresher | Perth | 15 December 2021
  • Wednesday 15 December 2021
  • Perth
Mediation assessment
Mediation assessment | Online | 15 December 2021
  • Wednesday 15 December 2021 | 9.30am, 12pm and 2.30pm
  • Online
CPD event - AU
2021 End of year Christmas cheers

with Brisbane/QLD committee

  • Thursday 16 December 2021
  • 5–6pm QLD Time | Online
Mediation assessment
Mediation assessment | Online | 16 December 2021
  • Thursdasy 16 December 2021 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | From the trenches - using restorative conferencing practices to repair high conflict family disputes

with Jodie Grant

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | Community mediation

with Wi Pere Mita

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | FDR in a multicultural & multi faith Australia: meeting the needs of Australian Muslims

with Dr Ghena Krayem and Dr Susan Armstrong

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | 10 things you need to know about resolving conflict at work

with Nina Harding and Archie Petsas

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | When you talk, what does your client hear?

with Trevor Slater

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | Bullying and harassment claims: how and when to mediate… or not

with Andrew Scott-Howman

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | The neurobiology of conflict

with Rachel King

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | Fast track arbitration

with Russell Thirgood and Erika Williams

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | The non-responsive respondent! – taking arbitration forward and how?

with Russell Thirgood and Erika Williams

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | Preparing for your mediation accreditation assessment

with Margaret Halsmith

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | ‘A walk towards Everest’ reaching a new peak in your preparation for mediation

with Anna Quinn

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | Cutting through the Knot: understanding ‘micro-inequities’ and ‘micro-affirmations’

with Jennifer Mahony

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | Assumptions are OK – powerful questioning in mediation

with Bruce Cottrill

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | Navigating the narrative

with Rosemary Howell

  • Pre-recorded
  • Online
Webinar recording
Webinar recording | The philosophy and practice of restorative engagement

with Janine Carroll

  • Pre-recorded
  • Online
Webinar Recording
Webinar Recording | The mediator's role in agreement and closure

with Anna Quinn and Anne Sutherland-Kelly

  • Pre-recorded
  • Online
Webinar Recording
Webinar recording | Working with high conflict personalities and situations

with Linda Kochanski

  • pre-recorded
  • Online
Webinar recording
Webinar recording | In Different Voices: refugee and migrant communities' engagement with conflict resolution

with Anet Kate

  • pre-recorded
  • Online
Webinar Recording
Webinar recording | A reasonable opportunity to be heard

with Nicholas Longley

  • pre-recorded
  • Online
Webinar Recording
Webinar recording | Working with organisations, building alignments and making plans: a model for mediators to decode, strategise, develop plans and resolve conflict in organisations

with Nina Harding and Peter Adler

  • Pre-recorded
  • Online
Webinar Recording
Webinar recording | The workplace and the value of mediation microskills

with Gabrielle O'Brien

  • pre-recorded
  • Online
Webinar Recording
Webinar recording | Why incorporating Conflict Management Coaching into workplace mediation is a ‘must’!

with Fiona Bigelli and Sarah Chan

  • pre-recorded
  • Online
Webinar Recording
Webinar recording | How to assist parents and lawyers to be child focused in family mediations

with Donna Cooper, Denise Britton and Dr April O'Mara

  • pre-recorded
  • Online
Webinar Recording
Webinar recording | Self-Determination in mediation: practice meets theory meeting practice

with Laurence Boulle

  • pre-recorded
  • Online
Webinar recording
Webinar recording | Addressing conflict in apartment living: the benefits of skilled mediation

with Dr Kathy Douglas

  • Pre-recorded
  • Online
Online courses
ODR Practitioner's Certificate | Online | 9 November 2021 - 27 January 2022
  • Tuesday 9 November 2021 - 27 January 2022
  • Online (all live sessions listed are AEST)
Mediation assessment
Mediation assessment | Online | 27 January 2022
  • Thursday 27 January 2022 | 9.30am, 12pm and 2.30pm
  • Online
Mediation assessment
Mediation assessment | Online | 3 February 2022
  • Thursday 3 February 2022 | 9.30am, 12pm and 2.30pm
  • Online
Online masterclass - AU
Online masterclass series: Negotiation skills for complaints handling

with Shiv Martin

  • 2, 3 and 4 February | 12–2.30pm AEDT
  • Online
Mediation assessment
Mediation assessment | Online | 10 February 2022
  • Thursday 10 February 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | Positive framing, reframing and questioning – defining the labels and the art of doing

with Bruce Cottrill

  • pre-recorded
  • Online
Webinar recording
Webinar recording | Managing risk and good business practice

with Trevor Slater and Wayne Trezona

  • pre-recorded
  • Online
Webinar recording
Webinar recording | The 2019 NZ Commercial Mediation Market Study

with Dr. Grant Morris

  • pre-recorded
  • Online
Mediation training
Mediation training | Sydney | 14-18 February 2022
  • Monday 14 - Friday 18 February 2021
  • Sydney
Refresher course
Mediation refresher | Sydney | 16 February 2022
  • Wednesday 16 February 2022
  • Sydney
Mediation assessment
Mediation assessment | Online | 17 February 2022
  • Thursday 17 February 2022 | 9.30am, 12pm and 2.30pm
  • Online
Mediation training
Mediation training | Melbourne | 21-25 February 2022
  • Monday 21 - Friday 25 February 2022
  • Melbourne
Refresher course
Mediation refresher | Melbourne | 23 February 2022
  • Wednesday 23 February 2022
  • Melbourne
Refresher Course
Mediation refresher | Online | 23-24 February 2022
  • Wednesday 23 - Thursday 24 February 2022
  • Online
Mediation assessment
Mediation assessment | Online | 24 February 2022
  • Thursday 24 February 2022 | 9.30am, 12pm and 2.30pm
  • Online
Masterclass
Masterclass | Arbitration NSW 2022
  • Saturday 26 February 2022 | 8.30am–5pm AEDT
  • Sydney
Online masterclass - AU
Online masterclass series: Dispute resolution skills for the public and community service sectors

with Shiv Martin

  • 28 February, 1–2 March 2022 | 12–2.30pm AEDT | Online |
Mediation assessment
Mediation assessment | Online | 3 March 2022
  • Thursday 3 March 2022 | 9.30am, 12pm and 2.30pm
  • Online
Mediation assessment
Mediation assessment | Online | 10 March 2022
  • Thursday 10 March 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | The future of ODR: what are the benefits and drawbacks of F2F negotiation, and its applicability to future ODR design?

with Emilia Bellucci

  • pre-recorded
  • Online
Mediation training
Mediation training | Online | 1-2, 8-10 and 15-17 March 2022
  • 1-2, 8-10 and 15-17 March 2022
  • Online
Mediation assessment
Mediation assessment | Online | 17 March 2022
  • Thursday 17 March 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | How I quit my day job, developed a mediation practice and didn’t starve in the process

with Andrew Moffat

  • pre-recorded
  • Online
Mediation assessment
Mediation assessment | Online | 24 March 2022
  • Thursday 24 March 2022 | 9.30am, 12pm and 2.30pm
  • Online
Mediation training
Mediation training | Wellington | 28 March - 1 April, 2022
  • Monday 28 March - Friday 1 April 2022
  • Wellington
CMC training
Conflict management coaching training | Adelaide | 28-31 March 2022
  • Monday 28 - Thursday 31 March 2022
  • Adelaide
Refresher course
Conflict Management Coaching refresher | Adelaide | 28-29 March 2022
  • Monday 28 - Tuesday 29 March 2022
  • Adelaide
Refresher course
Mediation refresher | Wellington | 30 March 2022
  • Wednesday 30 March 2022
  • Wellington
Webinar recording
Webinar recording | Resolving disputes post COVID-19 for small businesses and commercial leasing – Free webinar

with a panel of voices from Small Business Commissions in NSW, Vic and Queensland and dispute resolution experts

  • pre-recorded
  • Online
Mediation assessment
Mediation assessment | Online | 31 March 2022
  • Thursday 31 March 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | Managing your private dispute resolution practice during a downturn

with Nina Harding and Steve Lancken

  • pre-recorded
  • Online
Webinar recording
Webinar recording | How to make Zoom work for you in dispute resolution

with Hayden Wilson

  • pre-recorded
  • Online
Mediation training
Mediation training | Hobart | 4-8 April 2022
  • Monday 4 - Friday 8 April 2021
  • Hobart
Refresher course
Mediation refresher | Hobart | 6 April 2022
  • Wednesday 6 April 2022
  • Hobart
Mediation assessment
Mediation assessment | Online | 7 April 2022
  • Thursday 7 April 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | Leadership and crisis management

with Sue Wells

  • pre-recorded
  • Online
Webinar recording
Webinar recording | Co-operative contracting and GC21 (Edition 2), the new standard in construction contracts

with Stuart Wood

  • pre-recorded
  • Online
Webinar recording
Webinar recording | Arbitration in an online world

with Donna Ross

  • pre-recorded
  • Online
Mediation assessment
Mediation assessment | Online | 14 April 2022
  • Thursday 14 April 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | What MODRON can offer: the value it can add for dispute resolution professionals

with Nathan Polito

  • pre-recorded
  • Online
Webinar recording
Webinar recording | Without the ‘whites of their eyes’: resolving disputes on the telephone

with Sarah Ramsay and Trevor Slater

  • pre-recorded
  • Online
Webinar recording
Webinar recording | Integrative Law for Family Lawyers, Mediators, FDRPs and allied professionals – new ways for law in support of human resilience; practitioners and clients

with J Kim Wright, Timothy McMichael, Margaret Ross, Greg Rooney, Yildiz Sethi and Dianne Martin

  • pre-recorded
  • Online
Webinar recording
Webinar recording | Online dispute resolution - How to use Microsoft TEAMS plus other practical tips and tricks

with Matthew Clayton

  • pre-recorded
  • Online
Mediation assessment
Mediation assessment | Online | 21 April 2022
  • Thursday 21 April 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | Introduction to principles of the ‘transformative approach’ to mediation

with Maëlle Noé

  • pre-recorded
  • Online
Mediation assessment
Mediation assessment | Online | 28 April 2022
  • Thursday 28 April 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | Modernisation of Resolution Institute Arbitration Rules: What you need to know

with Toby Shnookal

  • pre-recorded
  • Online
Webinar recording
Webinar recording | Face and implicit bias in mediation

with Maëlle Noé

  • pre-recorded
  • Online
Refresher course
Conflict Management Coaching refresher | Melbourne | 2-3 May 2022
  • Monday 3 - Tuesday 4 May 2022
  • Melbourne
CMC training
Conflict management coaching training | Melbourne | 2-6 May 2022
  • Monday 2 - Thursday 6 May 2022
  • Melbourne
Mediation assessment
Mediation assessment | Online | 5 May 2022
  • Thursday 5 May 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | Social Media Return On Investment for lawyers, arbitrators and mediators

with George Hawwa

  • pre-recorded
  • Online
Mediation assessment
Mediation assessment | Online | 12 May 2022
  • Thursday 12 May 2022 | 9.30am, 12pm and 2.30pm
  • Online
Webinar recording
Webinar recording | How the Modern Slavery Acts are creating demand for dispute resolution professionals

with Hayley Jarick

  • pre-recorded
  • Online
Online courses
Expert Determination Course | 24-25 March & 13 May 2022
  • Thursday 24 March - Friday 13 May 2022
  • Online
Mediation training
Mediation training | Sydney | 16-20 May 2022
  • Monday 6 - Friday 10 December 2021
  • Sydney
Refresher course
Mediation refresher | Sydney | 18 May 2022
  • Wednesday 18 May 2022
  • Sydney
Mediation assessment
Mediation assessment | Online | 19 May 2022
  • Thursday 19 May 2022 | 9.30am, 12pm and 2.30pm
  • Online
Refresher Course
Mediation refresher | Online | 23-24 May 2022
  • Wednesday 23 - Thursday 24 February 2022
  • Online
Mediation training
Mediation training | Melbourne | 23-27 May 2022
  • Monday 23 - Friday 27 May 2022
  • Melbourne
Webinar recording
Webinar recording | Restorative practice in the environmental setting

with Fiona Buchan-Ng and Vanessa Sugrue

  • pre-recorded
  • Online