Are Your Grievance Procedures Creating More Risk? (Webinar)
Webinar on 'Are Your Grievance Procedures Creating More Risk? "
with Kirsty Augustine
Thursday, 16 July 2026|12:00pm - 1:00pm AEST| Online | 1 CPD point
While grievance procedures are intended to promote fairness and accountability, rigid or investigation first approaches can sometimes exacerbate conflict, increase psychosocial harm, and expose organisations to greater risk. This webinar will examine whether traditional grievance frameworks remain fit for purpose, and how poorly timed or unnecessary investigations can escalate stress, entrench positions and undermine workplace relationships. The discussion will consider how organisations can redesign grievance processes to be more flexible, risk based and outcomes focused, while still ensuring procedural fairness and legal compliance.
About The Speaker
Kirsty Augustine
Workplace Culture and Conflict Consultant
Kirsty is a workplace culture and conflict consultant with 30 years’ experience in employment relations and workplace dispute management across diverse industries.
Kirsty has worked in senior and Board roles and works with workplace conflict from the shop floor to the boardroom. She combines a strong commercial perspective with a calm human centered approach to help navigate complex and high-risk people issues. Kirsty has a deep understanding of Australian workplace relations legislation and the risks associated with people processes, enabling her to provide practical, defensible advice that prevents escalation and supports sustainable outcomes.
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