with Kirsty Augustine

While grievance procedures are intended to promote fairness and accountability, rigid or investigation first approaches can sometimes exacerbate conflict, increase psychosocial harm, and expose organisations to greater risk. This webinar will examine whether traditional grievance frameworks remain fit for purpose, and how poorly timed or unnecessary investigations can escalate stress, entrench positions and undermine workplace relationships. The discussion will consider how organisations can redesign grievance processes to be more flexible, risk based and outcomes focused, while still ensuring procedural fairness and legal compliance.