Resources

Human resources management

12 June 2019
In Different Voices: refugee and migrant communities' engagement with conflict resolution
Webinar recording | Online | Available for purchase

This webinar draws on the findings from a 2-3 year research project “Engagement of the Auckland Refugee & New Migrant Communities with Conflict Resolution” conducted in the Culture & Society Department of AUT.

Tags: Mediation, Conflict management coaching, Human resources management, General management
14 February 2019
Damaging behaviours in the workplace – when to mediate
Webinar recording | Online | Available for purchase

This webinar is targeted at both dispute resolvers and all those involved in managing workplace disputes.

Tags: Human resource management, Dispute handling administration
8 June 2018
Managing abrasive behaviour in the workplace
Webinar recording | Online | Available for purchase

This webinar focuses on how to use conflict management skills and knowledge to respond to abrasive behaviours in the workplace.

Tags: Conflict management coaching resources,  Dispute handling administration, General management, Human resource management
15 May 2018
Bullying and harassment claims: how and when to mediate… or not
Webinar recording | Online | Available for purchase

Workplace investigations are gaining a real prominence in New Zealand now - especially after the recent spate of allegations concerning incidents of sexual harassment.

Tags: Mediation, Dispute handling administration, Human resources management
26 February 2018
Assisting people to prepare – uses of & tips on how conflict management coaching can help
Webinar recording | Online | Available for purchase

The webinar is relevant to mediators, managers, HR partners and anyone interested in conflict management.

Tags: Conflict management coaching, Mediation, Dispute handling administration, Human resources management, Legal practice
9 November 2017
10 things you need to know about resolving conflict at work
Webinar recording | Online | Available for purchase

The webinar is relevant to mediators, managers, HR partners and anyone interested in ruminations on conflict.

Tags: Conflict management coaching, Mediation, Dispute handling administration, Human resources management
30 June 2017
The arbitrator and mediator | Resolution Institute
Journal | June 2017 | Available for purchase & free for members

Read articles, case notes and book reviews on dispute resolution in this bi-annual peer reviewed publication.

31 December 2016
The arbitrator and mediator | Resolution Institute
Journal | December 2016 | Available for purchase & free for members

Read articles, case notes and book reviews on dispute resolution in this bi-annual peer reviewed publication.

29 February 2016
Alternative Dispute Resolution
Book | February 2016 | Accessible to everyone

Author: Tania Sourdin

Tags: Adjudication, Arbitration, Conciliation, Conflict management coaching, Expert determination, Family dispute resolution, Mediation, Legal practice
31 January 2016
Conflict Management: A Practical Guide (5th Edition)
Book | January 2016 | Accessible to everyone

Author: Peter Condliffe

Tags: Conflict management coaching, General management, Human resources management, Legal practice
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