Resources

Human resources management

13 September 2019
The workplace and the value of mediation microskills
Webinar recording | Online | Available for purchase

This session takes a closer look at some of the microskills that every HR professional and manager should have in their toolkit and their relevance for relationship management, performance feedback and coaching. 

Tags: Mediation, Human resources management
26 July 2019
‘Saving face’ in mediation: perspectives from a Chinese-Australian mediator
Webinar recording | Online | Available for purchase

With the steady growth of migrants to Australia and NZ particularly from Asia, cultural considerations become increasingly important in the resolution of disputes involving parties from diverse backgrounds.

Tags: Mediation, Family dispute resolution
12 June 2019
In Different Voices: refugee and migrant communities' engagement with conflict resolution
Webinar recording | Online | Available for purchase

This webinar draws on the findings from a 2-3 year research project “Engagement of the Auckland Refugee & New Migrant Communities with Conflict Resolution” conducted in the Culture & Society Department of AUT.

Tags: Mediation, Conflict management coaching, Human resources management, General management
14 February 2019
Damaging behaviours in the workplace – when to mediate
Webinar recording | Online | Available for purchase

This webinar is targeted at both dispute resolvers and all those involved in managing workplace disputes.

Tags: Human resource management, Dispute handling administration
26 July 2018
Bullying and harassment claims: how and when to mediate… or not
Webinar recording | Online | Available for purchase

Workplace investigations are gaining a real prominence in New Zealand now - especially after the recent spate of allegations concerning incidents of sexual harassment.

Tags: Mediation, Family dispute resolution
8 June 2018
Managing abrasive behaviour in the workplace
Webinar recording | Online | Available for purchase

This webinar focuses on how to use conflict management skills and knowledge to respond to abrasive behaviours in the workplace.

Tags: Conflict management coaching resources,  Dispute handling administration, General management, Human resource management
26 February 2018
Assisting people to prepare – uses of & tips on how conflict management coaching can help
Webinar recording | Online | Available for purchase

The webinar is relevant to mediators, managers, HR partners and anyone interested in conflict management.

Tags: Conflict management coaching, Mediation, Dispute handling administration, Human resources management, Legal practice
9 November 2017
10 things you need to know about resolving conflict at work
Webinar recording | Online | Available for purchase

The webinar is relevant to mediators, managers, HR partners and anyone interested in ruminations on conflict.

Tags: Conflict management coaching, Mediation, Dispute handling administration, Human resources management
30 June 2017
The arbitrator and mediator | Resolution Institute
Journal | June 2017 | Available for purchase & free for members

Read articles, case notes and book reviews on dispute resolution in this bi-annual peer reviewed publication.

31 December 2016
The arbitrator and mediator | Resolution Institute
Journal | December 2016 | Available for purchase & free for members

Read articles, case notes and book reviews on dispute resolution in this bi-annual peer reviewed publication.

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