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Building conflict competence

Dispute Resolution Article | February 2022

Abstract

This article highlights the importance of building conflict competence, exploring how it engages our emotional intelligence, or emotional quotient (EQ), and our IQ. It also examines one of the main skills needed to increase our ability to handle complexity — collaboration.

Read the article here

Thank you to Paula Bruce for submitting this article

Tags: Conflict resolution, Dispute resolution, Mediation