The Domain Name Commission (DNC) manages a Dispute Resolution Service (DRS) for disputes about .nz domain name registrations.

The Dispute Resolution Service includes mediation provided by a panel of mediators. If the dispute is not resolved at mediation, then the complainant can choose to pay a fee for referral to an Expert for a decision.

For more information on the service and how to make a complaint see www.dnc.org.nz/drs.