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Alternative Dispute Resolution (4th ed)

Author: Prof. Tania Sourdin

Reports of growth and transformation of ADR, practical skills to operate in this area of law and analysis of theory.

AU $134.20 (incl GST)

Beyond Neutrality

Author: Bernie Mayer

Bernard Mayer dares practitioners to ask the hard questions about alternative dispute resolution. It focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

AU $69.25 (incl GST)

Bridging Troubled Waters

Author: Michelle LeBaron

A robust and holistic approach to resolving conflict.

AU $59.95 (incl GST)

Change Your Thinking

Author: Sarah Edelman

Practical and reassuring guide to overcoming self-defeating thoughts and behaviours, using cognitive behavioural therapy

AU $36.30 (incl GST)

Conflict & Dispute Resolution, A Guide for Practice

Author: Brandon & Robertson

Conflict and Dispute Resolution is a practical guide to understanding dispute resolution theory in the context of organisational, psychological and social work themes.

AU $91.25 (incl GST)

Conflict Management Coaching: The CINERGY (TM) Model

Author: Cinnie Noble

The theory and practice of conflict coaching suitable for coaches, mediators and other conflict professionals.

To purchase online, please click here>>


Conflict Resolution Toolbox

Author: Gary Furlong

This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation.

AU $79.15 (incl GST)

Everyone Can Win, Responding to Conflict Constructively

Author: Helena Cornelius and Shoshana Faire

A handbook of conflict resolution skills to help transform conflict in all areas of life into a positive opportunity.

AU $31.90 (incl GST)

Extreme Facilitation

Author: Suzanne Ghais

Shows how extreme facilitation - which puts on the emphasis on creativity, flexibility, and customization - can change how group members interact with one another and how participants view the issues even in the most challenging and exceptionally difficult situations.

AU $76.95 (incl GST)

Fierce Conversations

Author: Susan Scott

This guide includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations

AU $20.00 (incl GST)

Getting past No

Author: William Ury

Five-step strategy for dealing with people who won't deal.

AU $32.99 (incl GST)

Getting to Yes

Author: Roger Fisher & William Ury

Negotiating principles including bargaining over positions, separating people from the problem, focusing on interests.

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How to make money as a Mediator

Author: Jeffrey Krivis and Naomi Lucks

An invaluable and inspirational resource filled with practical, proven, and down-to-earth information on how you can develop a satisfying and lucrative career as a mediator, no matter what your area of interest—labor and employment mediation, intellectual property, environment, personal injury, family and divorce, contract, securities, or international peacekeeping.

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I hear what you say, but what are you telling me?

Author: Barbara Madonik

A fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage.

AU $79.15 (incl GST)

Mediating Dangerously

Author: Kenneth Cloke

Shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result.

AU $81.35 (incl GST)

Mediating with families (3rd ed)

Author: Linda Fisher and Mieke Brandon

Considers varied family types and includes discussion on child inclusive practice, family violence & financial /property disputes.

To purchase online, please click here>>


Mediation Career Guide

Author: Forrest S. Mosten

In this definitive guide, Forrest Mosten - an internationally recognised mediation expert - helps would-be mediators answer the critical question "Do I have the values, skills, personality, and commitment necessary to mediate?"

AU $86.85 (incl GST)

Mediation Ethics: Cases and Commentaries

Author: Ellen Waldman

A groundbreaking text that offers conflict resolution professionals a much-needed resource for traversing the often disorienting landscape of ethical decision making.

AU $94.55 (incl GST)

Mediation: Principles, Process, Practice

Author: Laurence Bouelle

The book covers all aspects of mediation, ranging from the principles and policies, the roles and functions in mediation, to the skills and techniques of mediators. The text also covers the legal issues in mediation and looks at themes and trends in mediation practice.

AU $137.50 (incl GST)

Mediation: Skills and Techniques

Author: Laurence Bouelle

Designed to deal with the practical operation of the mediation process, with particular reference to the skills and techniques which can be used by mediators to assist the parties' decision-making process.

AU $108.90 (incl GST)

Negotiation: Strategy, Style Skills (3rd ED)

Author: Nadja Marie Alexander and Jill Howieson

This book provides the reader with the necessary tools to become a reflexive negotiation practitioner.

AU $107.80 (incl GST)

Resolving Conflicts at Work

Author: Kenneth Cole and Joan Goldsmith

A guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth.

To purchase online, please click here>>


Staying with Conflict

Author: Bernard Mayer

This book explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.

AU $70.35 (incl GST)

Success as a Mediator for Dummies

Author: Victoria Pynchon and Joe Kraynak

This book helps you acquire the skills, attributes and much more to be an effective mediator.

AU $36.25 (incl GST)

The Dynamics of Conflict

Author: Bernard Mayer

Explores the theoretical underpinnings of conflict as it relates to cognitive, emotional, and behavioral dimensions.

AU $91.25 (incl GST)
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