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Alternative Dispute Resolution (4th ed)

Author: Prof. Tania Sourdin

Reports of growth and transformation of ADR, practical skills to operate in this area of law and analysis of theory.

AU $105.00 (incl GST)
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Change Your Thinking

Author: Sarah Edelman

Practical and reassuring guide to overcoming self-defeating thoughts and behaviours, using cognitive behavioural therapy

AU $25.00 (incl GST)
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Conflict Management Coaching: The CINERGY (TM) Model

Author: Cinnie Noble

The theory and practice of conflict coaching suitable for coaches, mediators and other conflict professionals.

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Designing Conflict Management Systems

Author: Cathy A. Constantino and Christina Sickles Merchant

A guide to creating productive and healthy organisations.

AU $85.00 (incl GST)
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Extreme Facilitation

Author: Suzanne Ghais

Shows how extreme facilitation - which puts on the emphasis on creativity, flexibility, and customization - can change how group members interact with one another and how participants view the issues even in the most challenging and exceptionally difficult situations.

AU $65.00 (incl GST)
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Getting to Yes

Author: Roger Fisher & William Ury

Negotiating principles including bargaining over positions, separating people from the problem, focusing on interests.

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Mediation Career Guide

Author: Forrest S. Mosten

In this definitive guide, Forrest Mosten - an internationally recognised mediation expert - helps would-be mediators answer the critical question "Do I have the values, skills, personality, and commitment necessary to mediate?"

AU $75.00 (incl GST)
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Mediation: Skills and Techniques

Author: Laurence Bouelle

Designed to deal with the practical operation of the mediation process, with particular reference to the skills and techniques which can be used by mediators to assist the parties' decision-making process.

AU $108.90 (incl GST)
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Negotiation: Strategy, Style Skills (3rd ED)

Author: Nadja Marie Alexander and Jill Howieson

This book provides the reader with the necessary tools to become a reflexive negotiation practitioner.

AU $95.00 (incl GST)
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Resolving Conflicts at Work

Author: Kenneth Cole and Joan Goldsmith

A guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth.

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The Dynamics of Conflict

Author: Bernard Mayer

Explores the theoretical underpinnings of conflict as it relates to cognitive, emotional, and behavioral dimensions.

AU $65.00 (incl GST)
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The making of a Mediator

Author: Michael Lang and Alison Taylor

A landmark book that offers conflict resolution professionals the theories, principles, practices, and ideas for developing true artistry in mediation.

AU $50.95 (incl GST)
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The Mediator's Handbook (3rd ed)

Author: Ruth Charlton and Micheline Dewdney

Seven step process of mediation explained with the skills and strategies required to apply mediation to all kinds of disputes.

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The Skilled Facilitator Fieldbook

Author: Roger Schwarz

The book spans the full scope of the successful Skilled Facilitator approach and includes information on how to get started and guidance for integrating the approach within existing organizational structures and processes.

AU $90.00 (incl GST)
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Sous Chef or Sue Chef?

Duration: 25 Minutes

DVD mediation demo with Sir Laurence Street.

AU $30.00 (incl GST)
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