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Alternative Dispute Resolution (4th ed)

Author: Prof. Tania Sourdin

Reports of growth and transformation of ADR, practical skills to operate in this area of law and analysis of theory.

AU $105.00 (incl GST)
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Conflict Management Coaching: The CINERGY (TM) Model

Author: Cinnie Noble

The theory and practice of conflict coaching suitable for coaches, mediators and other conflict professionals.

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Designing Conflict Management Systems

Author: Cathy A. Constantino and Christina Sickles Merchant

A guide to creating productive and healthy organisations.

AU $85.00 (incl GST)
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Getting to Yes

Author: Roger Fisher & William Ury

Negotiating principles including bargaining over positions, separating people from the problem, focusing on interests.

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Mediation: Skills and Techniques

Author: Laurence Bouelle

Designed to deal with the practical operation of the mediation process, with particular reference to the skills and techniques which can be used by mediators to assist the parties' decision-making process.

AU $108.90 (incl GST)
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Negotiation: Strategy, Style Skills (3rd ED)

Author: Nadja Marie Alexander and Jill Howieson

This book provides the reader with the necessary tools to become a reflexive negotiation practitioner.

AU $95.00 (incl GST)
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Resolving Conflicts at Work

Author: Kenneth Cole and Joan Goldsmith

A guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth.

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The Mediator's Handbook (3rd ed)

Author: Ruth Charlton and Micheline Dewdney

Seven step process of mediation explained with the skills and strategies required to apply mediation to all kinds of disputes.

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The Skilled Facilitator Fieldbook

Author: Roger Schwarz

The book spans the full scope of the successful Skilled Facilitator approach and includes information on how to get started and guidance for integrating the approach within existing organizational structures and processes.

AU $90.00 (incl GST)
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Sous Chef or Sue Chef?

Duration: 25 Minutes

DVD mediation demo with Sir Laurence Street.

AU $30.00 (incl GST)
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