8 July 2021

MEDIA RELEASE: Avoiding the litigation lottery – dispute resolution during a crisis

Resolution Institute's 2021 Dispute Resolution Conference

DATE: 8 July 2021

Dispute resolution is very quickly becoming the preferred way of resolving disputes across a range of legal disciplines including Family Law, Elder Law, Workplace and Commercial disputes as well as across the energy and resources sector. This is particularly true as we find new and innovative approaches to resolving disputes during a crisis.    

Australasia's largest dispute resolution organisation, Resolution Institute, is pleased to invite the media to its 2021 international conference, Resilience and Reinvention: Dispute Resolution During a Crisis and Beyond 15 – 16 July 2021, which will now be held entirely online.  

The Hon Michael Kirby AC CMG will deliver the keynote address following the official launch of the conference by the NSW Governor Her Excellency the Hon Margaret Beazley AC QC.

“Dispute resolution, or mediation and arbitration, helps people and businesses to avoid the litigation lottery of having a dispute heard in court. Outcomes are more certain and it’s cheaper and more efficient than going to court,” said Amber Williams, CEO Resolution Institute.

“Most courts welcome mediation and arbitration as Judges only have so many resources at their disposal and mediation is less of a burden on the courts. It helps families to solve their disputes in a timely fashion and in a much less adversarial way. Mediation is key to success for families who need to solve a problem quickly and cheaply,” she said.  

As Australia passes the half-way mark into the second year of the pandemic, the use of online mediation and arbitration has skyrocketed and, like so many other COVID induced ways of life, is set to become a mainstay for dispute resolution practitioners. Already in widespread use before the pandemic hit online mediation, dispute resolution and arbitration has increased by 626.7% in the last 12 months.

“For many, such as victims of domestic violence, online mediation offers a protection not seen before and is clearly preferential. Others who may have needed to travel long distances to attend a mediation can now solve an issue from the comfort of their lounge room so we can see that online mediation has many benefits that we really hadn’t thought of before COVID-19,” said Ms. Williams.

Speakers appearing at the event include key influencers and stakeholders from the business, government, judiciary, commercial and academic sectors. These experts include The Hon Chief Justice William Alstergren and The Hon Deputy Chief Justice Robert McClelland both of whom will represent the Family Court to discuss developments and rising trends in Family Law.

Journalists who are interested in joining a panel session can register their interest by sending an email to and view the full program here

View the full list of speakers here

Resolution Institute would like to thank our sponsors and supporting organisations for their generous support.

Resolution Institute is the peak industry body across dispute resolution disciplines in Australia and Aotearoa, New Zealand. We are a vibrant community of mediators, arbitrators, expert determiners, adjudicators, restorative justice practitioners and other dispute resolution professionals. We value integrity, excellence, innovation, collaboration, diversity and influence. We reflect these values in our work for and with our members.


Sean Brogan, Public Affairs Manager: 0407 436 709

Andrew Serb, Research and Policy Officer: (02) 9251 3366