27 May 2020

CEO update | May 2020 | Sharing future plans

Dear members,

We have been extremely busy here at Resolution Institute (working from home of course!) and we are really pleased with the progress we have made on a range of our services and member engagement initiatives over this 'iso' period.

The webinar program continues to thrive, and we are grateful for the many presenters who have given us their time and contributed to such depth and breadth of content. I have watched a number of them, and I can’t emphasise enough how impressed I am with the knowledge and experience that has been shared in these sessions. Since the beginning of March, we have run 24 webinars and had 2612 people attend which is a fantastic uptake.

Next Wednesday 3rd June Russell Thirgood (Chair) and I will be hosting a webinar where we will share with you our vision for the future, the strategic plan and what this will look like in action. I hope you will join us for this interactive session where there will also be an opportunity for Q&A. If you have any pressing questions relating to our strategic priorities, please don’t hesitate to send them through in advance so that we make sure we address the 'hot topics'.

Our recently re-established National Determinative Committee met earlier this month and as a result has already commenced work on several initiatives that aim to improve our reach and our services in this area. The Trans-Tasman Facilitative Committee meets for the first-time next week and has representatives from across Australia and New Zealand. The purpose of these Committees is to connect the staff, Board, and members to actively provide information and recommendations about policy and strategic direction, and to liaise with me about developing operational areas related to our various DR streams.

As you know we have scheduled our next Conference for 11-12 March 2021 at the Sofitel Wentworth in Sydney. This will be the first Resolution Institute conference held in Australia since 2015 and I am excited to be able to bring the membership together for what will undoubtedly be the event of the year. This will be an opportunity for Resolution Institute to further reinforce our standing as the leaders in the ADR community. More details will follow soon, until then please save the date.

Finally, I would like to remind you that it is that time of year again to renew your membership. Remaining part of a vibrant community during these difficult times has never been more important.

Resolution Institute continues to provide and increase our many service offerings, including webinars, training (online and face to face), discounted access to services such as insurance and MODRON (online dispute resolution technology), professional development group discussions, and nominations services. We also continue to provide forums for our members to share their knowledge and stay in the loop in this new and constantly challenging environment, so that as a community we can continue to offer each other support.

With this in mind, I would like to thank you, our members, for your ongoing support and involvement. My first six months leading Resolution Institute has been an absolute honour and I have enjoyed getting to know our members through various forums. I will continue to be personally involved and I look forward to leading Resolution Institute through this next era, post COVID-19 so that the dispute resolution community and profession can thrive.

Best wishes,