Learning & events

Webinar | Innovation, growth and business in a rapidly changing environment

with Sarah Blake and Ceinwen McNeil

Tuesday 3 September 2019 | Online

12:00 PM - 1:00 PM (AEST)

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Innovation, growth and business in a rapidly changing environment

Over the past few years the Dispute Resolution industry has experienced lots of change. With a mainstreaming of dispute resolution within the judiciary, increasing numbers of RMABs, a growing number of DR businesses and consultants, not to mention economic impacts from reduced mining and construction, you our members are facing many challenges.

This rapidly changing environment provides new opportunities and perhaps it’s time to take stock as business professionals not just as dispute resolution practitioners.

Join two of our Directors on the Resolution Institute Board, Ceinwen McNeil and Sarah Blake as they share their reflections on growing a successful business. Bringing two very different perspectives, they will share insights into industry specific challenges and provide some simple tools to help you adapt your business for long term growth. Drawing on their own industry experiences, they will talk about the shift from passive growth to targeted and informed business development. Whether you work in a law firm, are an employee within a not-for-profit or are forging ahead with you own venture, there is always more to learn about good business practices!

Both speakers bring strong expertise and real life experience to this conversation. Ceinwen draws on global experience in developing growth strategies for professional service organisations to articulate the need to identify the right kind of clients who value your expertise. Together with the Sarah Blake, who has more than 20 years working within the dispute resolution industry, Sarah has run her own business for 10 years and transitioned to owning a successful company.

Register yourself and gain valuable CPD points.

Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.

About the speakers

Anna Quinn

Sarah Blake

Director, Conflict Strategist, Mediator

Director Sarah M Blake Pty Ltd & Multi Award-winning Mediator: Regional Business Awards 2018, Resolution Institutes Michael Klug Award 2018 and Young Mediator of the Year Award, Australian Disputes Centre 2016.

With more than 20 years’ practice experience, Sarah is passionate about helping you turn conflict into opportunities for innovation, change and resolution. She achieves this through the provision of training, intervention and conflict leadership development with a focus on multiparty and cross-cultural conflicts.

Sarah understands the complexities of conflict and recognises the high cost impact on business, community and individuals when resolution isn’t achieved. Sarah’s expertise in the field of multi-party mediation and cross-cultural decision-making allows her to customise services that bridge cultural, commercial and legal divides. Her realistic approach to the challenges of working in the cross- cultural space have resulted in her gaining international recognition and invitations to speak at events in Europe, Asia and the Pacific. Her work with Executive teams and Boards have resulted in cultural and systemic change and she continues to provide comprehensive conflict advice to state and federal government.


Anna Quinn

Ceinwen McNeil

CEO, BVT Engineering Professional Services

Ceinwen joined BVT Engineering Professional Services as CEO in January 2019, after working alongside our team as a consultant to design and execute our growth strategy, optimise client services and project delivery.

Ceinwen is a strong leader with the unique and highly valuable ability to turn strategy into tangible outcomes. She is well-regarded for providing a fresh perspective and is on a mission to change the way people do business. This makes her a natural fit for BVT and our vision to revolutionise the engineering industry and shake up existing ways of working.

After studying at Harvard Business School, Ceinwen was inspired to move away from her role as a business development executive with a global Top 4 firm and into business advisory and development to set up her own international strategy firm. Through her customised growth strategy development, she has now successfully positioned many businesses to navigate change and be positioned for success into the future.

Since starting with BVT as CEO, Ceinwen has already implemented several projects to further our growth agenda including focusing on the retail and wholesale environments.

Ceinwen is passionate about the power of storytelling in business, both as a tool to bring vision and strategy to life, and as a way to understand people’s individual stories; who they are, what they need and what drives them. Ceinwen is looking forward to discussing the transformation of the retail environment and client experience together with the other panel members.

Accessing the webinar

Webinars are run using Zoom as our online platform.

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    • Resolution Institute Sydney office : +61 2 9251 3366 (Landline) | 1800 651 650 (Freecall)
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