Webinar | Navigating the narrative with Rosemary Howell

Date TBA | Zoom Webinar
Thursday, 12 December 2018
12:00 PM - 1:00 PM (AEDT) | 2:00 PM - 3:00 PM (NZDT)

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Technology required: Zoom application, PC/laptop/tablet/smartphone, sound/speakers or a headset.

Navigating the narrative

Every conflict offers some kind of opportunity to create, build and manipulate the conflict narrative.

Paying attention to the ‘what’ and ‘how’ of communication helps effective mediators navigate these opportunities.

This webinar encourages participants to explore what other influences may be at work as narratives develop and how mediators can use a heightened awareness of meaning-making to support a good outcome for the parties.

Register yourself and gain valuable CPD points.

Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.

About the presenter

Rosemary Howell

Visiting Professorial Fellow UNSW

Chairman, Strategic Action

Rosemary has experience as a lawyer, strategic planner, teacher and CEO and has served a term as Secretary General of the Law Council of Australia. Her doctorate scrutinises lawyers in negotiation. She has a private practice, delivering dispute resolution, facilitation, and coaching services to a diverse range of national and international clients through her businesses Strategic Action and Strategic Resolution.

She has had the privilege of working as a teaching assistant to Harvard Professors Frank E.A.Sander and Roger Fisher – architects and influencers in the development of negotiation and mediation pedagogy.

These life-changing opportunities prompted the development of her own career in conflict management.

She is a Professorial Fellow at UNSW in Sydney and a Senior Fellow at Melbourne University, teaching Dispute Resolution to undergraduates and Mediation and Negotiation to postgraduates.

The 2018 International Who’s Who of Mediation names Strategic Resolution as a leading firm in the Asia-Pacific region and 2018 Who’s Who Australia places her in the top four mediators in Australia.

Her LinkedIn profile may be viewed at


Webinar information

Registration and login details

Detailed login information will be emailed to registrants as soon as the registration process is completed.


If you are unable to attend the event, this session will be recorded and all registered participants will receive access to the recording 5 working days after the event. You will have access to the recording until 31 December 2018.


This event will contribute 1 hour of CPD under NMAS and Resolution Institute accreditation schemes.

Technical support

Getting started

Contact details

Resolution Institute, Sydney, (02) 9251 3366

Resolution Institute, Wellington, (04) 470 0110