Learning & events
Webinar | Working with an interpreter in dispute resolution
with Inna Palmer and Sue Smith
Thursday 28 May 2020 | Online
12:00 PM - 1:00 PM (AEST)
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Working with an interpreter in dispute resolution
This webinar will bring two voices to this conversation, that of Sue Smith – a mediator who regularly works with interpreters and Inna Palmer – an expert interpreter and educator with ‘Interpreting NZ’.
Together they will explore:
how to decide if an interpreter is required
what to do when the mediator recognises an interpreter is required and how to communicate that without potential loss of face for the client
some key considerations when using an interpreter in a dispute resolution (as an organisation, as an individual mediator)
the rules and boundaries of the interpreter
the interpreter’s considerations when working in a dispute resolution context
how can the interpreter and the mediator best serve ‘impartiality’ in this context of a dispute resolution involving an interpreter
‘word for word’, how word choice can affect nuance in a dispute but languages do not necessarily translate ‘word for word’ – how to best tackle this
the extra layers of complexity created if this is an ‘on the phone’ or ‘online’ dispute resolution context
Register yourself and gain valuable CPD points.
Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.
About the speakers
Inna was born and raised in St. Petersburg, Russia, where she got a Master’s Degree in the English language and literature. She has been living in New Zealand for 25 years with her Kiwi husband Ross.
Inna has been working as a Russian interpreter in legal, medical and business settings for a few decades. Her international webinars and training sessions with a focus on practical linguistic and ethical challenges always receive positive feedback.
Inna is a full member of NZSTI and a proud holder of Professional accreditation with NAATI. In her spare time for over 20 years Inna has been doing voluntary work with Kiwi families who have children adopted from Russian orphanages.
Sue has 20 years’ experience working as a mediator and dispute resolution practitioner for the Human Rights Commission. She has mediated a wide range of complaints of unlawful discrimination across the public and private sectors. Resolution of these complaints can include personal and systemic outcomes. A key focus of Sue’s current role is improving the dispute resolution team’s practice and procedures.
Accessing the webinar
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How do I access the ‘live’ webinar?
How do I access the video of the webinar afterwards?
You will be sent the video recording of the webinar within approximately 5 working days of the live webinar having run. The link to the recording of this webinar will remain active for at least 3 months from the date the webinar was run. After the webinar has run, we consult with the given presenter as to whether extended availability is possible, we are therefore not able to guarantee access beyond 3 months.
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How can I access technical support?
- Resolution Institute Sydney office : +61 2 9251 3366 (Landline) | 1800 651 650 (Freecall)
- Resolution Institute Wellington office: +64 4 470 0110 (Landline) | 0800 453 237 (Freecall)
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