Webinar | ‘Saving face’ in mediation: perspectives from a Chinese-Australian mediator
with Cecily Zhu
Thursday 25 July 2019 | Online
12:00 PM - 1:00 PM (AEST)
Time converter at worldtimebuddy.com
‘Saving face’ in mediation: perspectives from a Chinese-Australian mediator
With the steady growth of migrants to Australia and NZ particularly from Asia, cultural considerations become increasingly important in the resolution of disputes involving parties from diverse backgrounds.
‘Saving face’, the desire to avoid embarrassment and maintain one’s reputation, is a concept commonly linked to Asian culture and plays an important role in resolving conflict.
In this presentation, Cecily will provide insight into cultural nuances and behaviours that arise in conflict, with a particular focus on saving face as it relates to Asian culture. She will share her experiences as a Chinese-Australian mediator to equip practitioners with a deeper understanding of the concept of saving face. The presentation will draw on research, observations and personal anecdotes to illustrate various approaches to face saving behaviour in conflict situations.
Register yourself and gain valuable CPD points.
Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.
About the presenter
Mediator and Managing Director of the Accord Group
Cecily Zhu is an accredited mediator and dispute resolution specialist. She is the Managing Director of The Accord Group, an international dispute resolution firm specialising in mediation, facilitation, training and the management of industry dispute resolution schemes. She has worked with clients in Australia, Hong Kong and Malaysia.
She is also a Conciliator at the Fair Work Commission.
Cecily is admitted as a solicitor of the NSW Supreme Court. She holds a combined Bachelor of Commerce (Finance) and Law (Honours) degree from the University of New South Wales. She has also studied overseas in Denmark, China and the US.
Accessing the webinar
Webinars are run using Zoom as our online platform.
How do I access the ‘live’ webinar?
How do I access the video of the webinar afterwards?
You will be sent the video recording of the webinar within approximately 5 working days of the live webinar having run. The link to the recording of this webinar will remain active for at least 3 months from the date the webinar was run. After the webinar has run, we consult with the given presenter as to whether extended availability is possible, we are therefore not able to guarantee access beyond 3 months.
What do I need on my computer or device to watch a webinar?
- Download and install the Zoom application appropriate for your device.
You may join the webinar from your PC, Mac, Linux or mobile devices (IOS or Android). Click here to learn about:
- Supported operating systems, tablets and mobile devices
- Supported browsers
- Required device processor and RAM
- Join a Zoom test meeting to test your Internet connectivity.
- Check here for recommended Internet bandwidth.
- You will need speakers or headphones to listen to the speaker. Check that your headphones or speakers are connected and the volume is turned on (where applicable).
- You may also need to check the Audio Settings on Zoom once you have logged in.
How can I access technical support?
- Resolution Institute Sydney office : +61 2 9251 3366 (Landline) | 1800 651 650 (Freecall)
- Resolution Institute Wellington office: +64 4 470 0110 (Landline) | 0800 453 237 (Freecall)
Zoom Help Centre
If you require urgent assistance and are unable to reach the Resolution Institute office, please contact Zoom Help Centre and choose Free or Pro plan subscribers - Chat Live to begin the chat session. You will be required to provide the event’s Webinar ID that’s on your confirmation email. Zoom chat support is available 24/7.