Learning & events

Webinar | Tools for a culturally responsive mediation

with Diana Knight

Thursday 23 May 2019 | Online

12:00 PM - 1:00 PM (AEST)

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Tools for a culturally responsive mediation

Being a culturally responsive mediator has become increasingly challenging amidst the growing cultural complexity within many societies.

We tend to frame culture and multiculturalism in restrictive senses. Culture is not something that can be assigned to a group, a group or a country. Culture is multiple and overlapping, changing and responding to different situations and interactions.

Embracing the parties’ cultural complexities, we will consider how we can prepare and design mediation to respond to the individual’s cultural framework. This webinar refocuses cultural considerations at the initial stages of mediation with a proposed cultural assessment intake tool.

This webinar is suitable for all types of disputes and designed to provide practical tips.

Register yourself and gain valuable CPD points.

Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.

About the presenter

Diana Knight

Senior Conciliator and Review Officer
ACT Human Rights Commission

Diana is an experienced mediator, family dispute resolution practitioner and conciliator. She has dealt with a very wide range of dispute matters, including, discrimination and harassment claims, health and disability service complaints, commercial tenancy disputes, and intellectual property licensing negotiations.
Diana also teaches mediation skills and coaches mediation learners through the College of Law and the Australian Mediation Association. Diana has presented on topics relating to cross-cultural mediation, mediating with vulnerable clients, and refocusing on the mediator intake. She has a passion for helping the world become a kinder place for us all.

Accessing the webinar

Webinars are run using Zoom as our online platform.

  • How do I access the ‘live’ webinar?

    You will receive the webinar (Zoom) link in your registration confirmation email.

  • How do I access the video of the webinar afterwards?

    You will be sent the video recording of the webinar within approximately 5 working days of the live webinar having run. The link to the recording of this webinar will remain active for at least 3 months from the date the webinar was run. After the webinar has run, we consult with the given presenter as to whether extended availability is possible, we are therefore not able to guarantee access beyond 3 months.

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    Zoom application

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  • How can I access technical support?




    • Resolution Institute Sydney office : +61 2 9251 3366 (Landline) | 1800 651 650 (Freecall)
    • Resolution Institute Wellington office: +64 4 470 0110 (Landline) | 0800 453 237 (Freecall)

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