Learning & events

Webinar | The mediator's role in agreement and closure

with Anna Quinn and Anne Sutherland-Kelly

Tuesday 30 April 2019 | Online

12:00 PM - 1:00 PM (AEST)

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The mediator's role in agreement and closure

This webinar will explore the obligations on the mediator in this context and provide guidelines to assist mediators in meeting these obligations within a facilitative model. Anne and Anna will share guidance and case studies unpacking three overarching themes of: self-determination, reality testing and risk management.

This webinar is aimed primarily at Mediators who don’t have a legal background. Contexts where lawyers are present will be considered as well as situations where the parties engage in mediation without their lawyer present. The webinar will set out to offer process advice but not legal advice.

Participants will leave with guidelines to assist them with the challenges involved in facilitating the parties in the agreement and closure phases of the process.

Register yourself and gain valuable CPD points.

Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.

About the presenters

Anna Quinn

Anna Quinn

Conflict Management Specialist & Trainer
Anna has 3 decades of experience in conflict management and an in depth knowledge of the range of processes from restorative Justice – facilitation. Anna is a Resolution Institute Fellow, a leading trainer in the field in New Zealand, a very experienced mediator/facilitator (e.g. education, community, workplace, family and commercial issues) as well as an experienced representative of parties in mediation. Anna is a mediation trainer for Resolution Institute in New Zealand.

Anne Sutherland-Kelly

Anne’s mediation practice, Sutherland Kelly Mediation, specialises in commercial, employment and workplace, human rights and estate matters; her approach is grounded in restorative practice. Her mediation practice follows a background in commercial law. Anne is a mediator appointed to the Victorian Civil & Administrative Tribunal (VCAT). She is also a facilitator appointed to the Office of the Commonwealth Ombudsman’s Restorative Engagement Program addressing allegations of abuse in the Australian Defence Force. Anne is a Senior Fellow, Faculty of Law, Monash University, where she teaches ADR in the post-graduate program. Anne is a trainer for Resolution Institute in Australia.

Accessing the webinar

Webinars are run using Zoom as our online platform.

  • How do I access the ‘live’ webinar?

    You will receive the webinar (Zoom) link in your registration confirmation email.

  • How do I access the video of the webinar afterwards?

    You will be sent the video recording of the webinar within approximately 5 working days of the live webinar having run. The link to the recording of this webinar will remain active for at least 3 months from the date the webinar was run. After the webinar has run, we consult with the given presenter as to whether extended availability is possible, we are therefore not able to guarantee access beyond 3 months.

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  • How can I access technical support?




    • Resolution Institute Sydney office : +61 2 9251 3366 (Landline) | 1800 651 650 (Freecall)
    • Resolution Institute Wellington office: +64 4 470 0110 (Landline) | 0800 453 237 (Freecall)

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