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Webinar recording | Navigating the narrative

12 December 2020

Venue: Zoom Webinar
Zoom Webinar

Members: $35.00 AUD
Guests: $55.00 AUD

Purchase by credit card only

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"A really thought-provoking, well-researched webinar. Great slides and references."

Every conflict offers some kind of opportunity to create, build and manipulate the conflict narrative.

Paying attention to the ‘what’ and ‘how’ of communication helps effective mediators navigate these opportunities.

This webinar recording encourages participants to explore what other influences may be at work as narratives develop and how mediators can use a heightened awareness of meaning-making to support a good outcome for the parties.

Purchase the recording and gain valuable CPD points.

About the presenter

Rosemary Howell
Visiting Professorial Fellow UNSW
Chairman, Strategic Action

Rosemary has experience as a lawyer, strategic planner, teacher and CEO and has served a term as Secretary General of the Law Council of Australia. Her doctorate scrutinises lawyers in negotiation. She has a private practice, delivering dispute resolution, facilitation, and coaching services to a diverse range of national and international clients through her businesses Strategic Action and Strategic Resolution.

She has had the privilege of working as a teaching assistant to Harvard Professors Frank E.A.Sander and Roger Fisher – architects and influencers in the development of negotiation and mediation pedagogy.

These life-changing opportunities prompted the development of her own career in conflict management.

She is a Professorial Fellow at UNSW in Sydney and a Senior Fellow at Melbourne University, teaching Dispute Resolution to undergraduates and Mediation and Negotiation to postgraduates.

The 2018 International Who’s Who of Mediation names Strategic Resolution as a leading firm in the Asia-Pacific region and 2018 Who’s Who Australia places her in the top four mediators in Australia.

Her LinkedIn profile may be viewed at

Accessing the webinar

We will email you a link to the webinar recording as soon as you register for it. The link to the recording of this webinar will remain active for at least 3 months from the date of purchase. After the webinar has run, we consult with the given presenter as to whether extended availability is possible, we are therefore not able to guarantee access beyond 3 months.