Learning & events

Webinar recording | Maintaining quality practice – online: the path to our future lies in our roots

With Michael Lang

pre-recorded | Online
“Michael offers wonderful reflection and modelling of how to maintain the 'heart' of mediation practice, online"

The sudden and sweeping change in our practices resulting from the pandemic has been unsettling for us and our clients. In response, we have retooled of our methods. Now, there is speculation that mediation practice may be forever altered. There is no doubt. We will not return to what has been familiar.

However, as we adjust, as we pay greater attention to technology, we need to remember our roots, the basics, the familiar methods we have relied on. There is a risk that the quality of interpersonal engagement diminish as we pay less attention to the interaction and focus more on the outcome. We cannot resign ourselves to a form of practice that is mechanistic. We need to harness the technology without abandoning what we has worked so well. The task is to honour our roots as we adapt to the new circumstances.

Michael Lang, a prominent international leader (based in Florida, USA) in the field of conflict resolution, explores this question of how to maintain quality of practice.

The link to the recording of this webinar will remain active for at least 3 months from the date of purchase. We continue to consult with the given presenter as to whether extended availability is possible. We are therefore not able to guarantee access beyond 3 months.

About the speaker

Michael Lang

Michael Lang is a Florida, US based mediator with more than 40 years' experience as a practising mediator, trainer and academic. He is a prominent international leader in the field of conflict resolution with a special interest in reflective practice on which he has published widely.

Putting into practice the notions he’s written about, Michael currently facilitates 12 monthly reflective practice groups.

He has consulted with and provided conflict management trainings to a range of businesses, government agencies, not-for-profit organizations and university faculties.

As an educator, Michael has developed and presented mediation skills and practice training courses, for beginning and advanced students. He has been a featured speaker at professional meetings throughout Canada and the U.S. and in the UK, Ireland and Trinidad and Tobago.

Michael is the founding Director of the Master of Arts Program in Conflict Resolution at Antioch University; he served in a similar role at Royal Roads University in Victoria, BC. Michael served as Editor-in-Chief of Mediation Quarterly (now Conflict Resolution Quarterly) from 1995-2001. Michael has authored numerous articles on mediation practice and is co-author of The Making of a Mediator: Developing Artistry in Practice, published by Jossey Bass Publishers and The Guide to Reflective Practice in Conflict Resolution (2019) published by Rowman & Littlefield.