Learning & events
Webinar recording | Why incorporating Conflict Management Coaching into workplace mediation is a ‘must’!
with Fiona Bigelli and Sarah Chan
pre-recorded | Online
Organisations request workplace mediation as a process to resolve conflict between people who have typically been experiencing heightened negative emotions.
To effectively resolve matters, people must be ‘resolution ready’ and have the emotional and logical ability to be reflective of others’ perspectives and views as well as their own.
Can mediation work if people have not done the pre-work on themselves to reach resolution readiness? Furthermore, what can be achieved in Conflict Management coaching (pre-mediation) to give mediation its best chance of success?
In this webinar Fiona and Sarah shared their experiences and tips on how to effectively apply conflict management coaching into workplace mediations.
About the speakers
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Fiona Bigelli & Sarah ChanFounders & Directors of Pax People Resolutions Pax People is a boutique firm specialising in workplace & family conflict resolution through Mediation, Conflict Management Coaching and Workplace Investigations. Fiona and Sarah have vast and rich experience in resolving complex conflict that impacts on business performance. They incorporate Conflict Management Coaching based on the CINERGY™ model in their conflict resolution services and have applied the CINERGY™ model in workplace mediations across a range of industries such as law, psychology, banking & finance, entertainment, FMCG and private equity. Fiona and Sarah regard the CINERGY™ conflict management coaching model as a powerful and ‘must have’ tool in conflict resolution. Fiona is a Workplace Lawyer, a Nationally Accredited Mediator, a trained Conflict Coach, a Family Dispute Resolution Practitioner, an Accredited Executive Leadership Coach and a former senior Human Resources Director/business leader. Fiona is known for her ability to skillfully help people navigate matters that are complex and emotionally charged. Sarah has an academic background in business management and psychology and is also a Nationally Accredited Mediator, a trained Conflict Coach, a Family Dispute Resolution Practitioner, an Accredited Executive Leadership coach and a former senior Human Resources Director/business leader. Sarah is known for her ability to balance an empathetic approach with her clients, whilst achieving exceptional commercial business outcomes.
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