Learning & events
Webinar recording | Cutting through the Knot: understanding ‘micro-inequities’ and ‘micro-affirmations’
with Jennifer Mahony
Pre-recorded | Online
This webinar is useful for all dispute resolvers and anyone facilitating group sessions, engaging in restorative practice, or seeking more tools for understanding cognitive biases.
Micro-inequities are the manifestation of affinity bias. Recognising them and their impact may feel like untangling a ‘Gordian Knot’. There are, however, simple ways to recognise them, and counter-act them with micro-affirmations. This webinar recording focuses on:
- Recognising micro-inequities, including activities that you can do on your own or with clients to recognise your own;
- Discussing the effects of micro-inequities through a case study;
- Learning about the relationship between the ‘bystander effect’ and micro-inequities; and
- Finding ways to counter-act micro-inequities with micro-affirmations.
This session is useful for all dispute resolvers and anyone facilitating group sessions, engaging in restorative practice, or seeking more tools for understanding cognitive biases.
Purchase the recording and gain valuable CPD points.
About the presenter
Client Director, Workplace Conflict
As an experienced litigator, mediator and arbitrator, Jennifer understands the importance of relationships. She is passionate about empowering people with the skills and tools they need to resolve conflict, and to rebuild relationships.
Jennifer is the Client Director of FairWay’s Workplace Conflict service and the Telecommunications Dispute Resolution service. She has almost 20 years’ experience as a dispute resolution practitioner.
Jennifer often works with organisations to develop their skills to help prevent and manage future disputes. She also delivers tailored workshops to help businesses to manage and learn from complaints; focus on building conflict resiliency and intervening as a neutral party to help resolve workplace conflict.