Learning & events

Webinar recording | Mediating commercial disputes: how the “big end of town” understands mediation and what they think they want

with Steve Lancken

Pre-recorded | Online

Commercial disputes and their resolution are usually “lawyer driven” and almost always take place in the shadow of the Courts. There is often a pre-determined “dance” in the mediation rooms where high value and commercially focused disputes are discussed.

  • Do commercial lawyers understand the benefits of interest based mediation?
  • Does the conduct of commercial mediation rely too much on shuttle, not enough on dialogue?
  • Is the mediator’s role diminished or even damaged by lawyer driven behaviour?
  • What really happens in a commercial mediation when there is big money at stake?
  • Do pushy lawyers seek to manipulate mediators and mediation?
  • Do you need gravitas and can that be misused?
  • How are authority issues managed?

This presentation seeks to answer some of these questions while giving an insight into the room when commerce meets conflict.

Purchase the recording and gain valuable CPD points.

We will email you a link to the webinar recording as soon as you register for it. The link to the recording of this webinar will remain active for at least 3 months from the date of purchase. We continue to consult with the given presenter as to whether extended availability is possible. We are therefore not able to guarantee access beyond 3 months.

About the presenter

Steve Lancken

Over thirty years’ experience in litigation, mediation and arbitration has given Stephen Lancken a unique set of skills and insights into the world of dispute resolution. This has seen Steve become an internationally regarded practitioner, trainer and commentator in all areas of dispute resolution.

Steve has successfully mediated resolutions in over 2,000 disputes in areas as diverse as health, insurance, banking, property, building, native title, sports, wills and estates, property, leases, rural issues, industrial relations and community consultation.

Steve Lancken’s knowledge and skill as one of Australia’s leading mediators and ADR professionals has led him to teaching and training in mediation, negotiation, communication, conflict management and conflict in organisations at Sydney University, Australian Graduate School of Management (AGSM), College of Law and Marcus Evans Asia.

Steve’s services have been enlisted by organisations which foster a collaborative culture such as St. George Bank, Rabo Bank, Pacific Brands, Australia Post, EPA Victoria, Alcoa, Mission Australia, The Australian Industrial Relations Commission and QANTAS. He works as a mediator in the Supreme Court, the Land and Environment Court, District Court, Local Courts and Workers Compensation Commission of NSW.

From 2008 to 2013 Steve was honoured to be appointed to the National Alternative Dispute Resolution Advisory Council (NADRAC).

Steve was named Mediator of the Year at the 2017 Australasian Law Awards.