Webinar | 10 things you need to know about resolving conflict at work by Nina Harding and Archie Petsas
13 December 2017
Wednesday, 13 December 2017
2:00 PM - 3:00 PM (AEDT) | 4:00 PM - 5:00 PM (NZDT)
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Technology required: Zoom application, PC/laptop/tablet/smartphone, sound/speakers or a headset.
10 things you need to know about resolving conflict at work
Nina Harding speaks with experienced HR Director, Archie Petsas, about the risks, opportunities and trends in workplace dispute resolution. Archie will share some fascinating stories that highlight the importance of dealing with disputes efficiently.
Nina shares her observations on bullying, harassment and social discord from the coal face. Nina has mediated hundreds of workplace disputes in a variety of different workplaces. She will provide 4 essential rules for minimising damage from workplace conflict, a model for workplace mediation and tips and techniques.
Join this fascinating discussion between experienced mediator, Nina Harding and HR Director, Archie Petsas to understand the importance of:
- Relationship management at work
- Impacts on health and happiness
- Wickedly complicated and thought provoking workplace disputes
The webinar is relevant to mediators, managers, HR partners and anyone interested in ruminations on conflict.
Register yourself and gain valuable CPD points.
Can’t attend? Register anyway and we’ll send you the recording within 5 working days after the event.
About the speakers
Nina Harding has over 20 years of experience in resolving business and public interest disputes. Nina is a law graduate and has a Master of Laws, and has mediated over two thousand disputes in a variety of different areas. She is a nationally accredited Mediator and a recognised expert in the area of dispute resolution.
In addition to mediating disputes, Nina teaches Mediation, Dispute Resolution and Complaint Handling workshops, and runs an online training company, FrontlineComplaints.com. She regularly speaks at conferences and has taught thousands of people how to negotiate more effectively and resolve conflict. Nina Harding has lectured at numerous universities in Australia and overseas.
Archie is the head of People & Culture at Southern Cross Group INT. An experienced HR professional with diverse industry and technical experience across ANZ and the Asia Pacific region. Proven experience working with business leaders, developing strong relationships resulting in the development of practical HR solutions whilst keeping the commercial goals of the business in focus.
Registration and login details
Detailed login information will be emailed to registrants as soon as the registration process is completed.
If you are unable to attend the event, this session will be recorded and all registered participants will receive access to the recording 5 working days after the event. You will have access to the recording until 30 June 2018.
This event will contribute 1 hour of CPD under the NMAS and Resolution Institute mediation accreditation schemes.
Resolution Institute, Sydney, (02) 9251 3366
Resolution Institute, Wellington, (04) 470 0110