Learning & events

PDG event | The making of Resolution Institute - from LEADR and IAMA to the present and beyond

with Fiona Hollier, Debbie Dunn and Amber Williams

Wednesday 20 November 2019 | Hobart

Share a drink with your colleagues, say farewell to departing CEO, Fiona Hollier and welcome new CEO, Amber Williams

Together, Fiona and Debbie will reflect on the exciting developments of the past 15 years both within the dispute resolution profession and most particularly within what is now Resolution Institute. They will consider the way that serving members and promoting the use of dispute resolution form the core of Resolution Institute purposes. Fiona and Debbie will explore the role that the cross-Tasman and Australian organisational mergers, our robust governance, our operational effectiveness and our willingness to innovate will continue to help Resolution Institute to grow in stature and its members to be held in high regard.

New CEO, Amber Williams will also join us for this end-of-year celebration. Amber is looking forward to meeting and chatting with as many members as possible as she begins the journey of taking Resolution Institute into the next phase of growth and member service.

We warmly invite you to join the Hobart Professional Development Group for the 2019 annual end-of-year event to farewell Fiona Hollier on the conclusion of her service to Resolution Institute and welcome our new CEO, Amber Williams.

Hope to see you there and of course, you will have an opportunity to clink glasses and network with all your colleagues.


About the presenters

Fiona Hollier has been the Chief Executive of Resolution Institute for 13 years. In that time, she has developed and overseen a wide range of Resolution Institute services to provide members with professional learning, accreditation and business support. Fiona has updated operations of Resolution Institute through developing online capability, expanded communication services, built relationships with government, business and DR industry organisations, represented the interests of members and supported the Board in responding to the needs of members and the community. Fiona’s 25 years’ experience as a dispute resolver gives her very helpful insights about the contribution that dispute resolvers make to individual and community well-being and also about how satisfying and how challenging it is to be a dispute resolution professional.

Debbie Dunn has been accredited in mediation with the Resolution Institute since 1994 and under the national standards since 2008. She commenced facilitating family mediations and moved to workplace reflecting a long history in senior management and human resource management roles. She completed the Post Graduate Diploma in Narrative Therapy at the Dulwich Centre Adelaide in 2000 and took these ideas into her mediation approach. She offers training in Narrative Mediation and a restorative conference approach informed by narrative practice and proposals. Much of her mediation work over the last 15 years has involved allegations of workplace bullying and in 2010 presented the narrative approach in this context at the 7th International Conference on Workplace Bullying & Harassment held in Cardiff in Wales. From this presentation she was invited to write a chapter on her work in “Workplace Bullying Symptoms & Solutions” which was published in the UK in 2012. She has been a member of a number of not for profit boards and is a founding member of Elder Specialist Services Tasmania sparked by a long held interest and learning of dementia and elder abuse.

Amber Williams brings a wealth of experience from both private and public sectors, most recently as the Chief Executive Officer of the New South Wales Law Enforcement Conduct Commission. Amber is delighted to be joining Resolution Institute as its new Chief Executive Officer and is looking forward to promoting the future success of the organisation. Amber is particularly excited about the opportunity to work in the interests of members to grow services and expand the profile of Resolution Institute and dispute resolution within the community.