PDG event | Managing volatility in the mediation space
with Ippei Okazaki
Thursday 22 August 2019 | Adelaide
Have you experienced a party in mediation become annoyed, started to vent loudly and became ‘volatile’ because they did not like what they heard?
It's easy to get flustered or upset when you're confronted with a volatile party in mediation, and if you don't know how to respond, you can easily make the situation worse.
This interactive workshop will:
· identify types of volatile parties
· provide tools for responding to volatile parties
· discuss strategies to manage risk and stay in control.
About the presenter
Ippei is a community mediator specialising in supporting the vulnerable and disadvantaged parties to resolve complex conflict in urban and very remote regions.
He has many years of experience in public administration, native title, alternative dispute resolution training, restorative engagement and practices. He is committed to supporting an Aboriginal-led development agenda and has won multiple awards in relation to delivering community mediation programs in remote Aboriginal communities in the Northern Territory.
He served as a Director / Auditor on the Mediator Standards Board (MSB) for five years and currently serves on the Board of Directors on the National Mediation Conference Ltd.
Ippei has qualifications in law, public administration and program evaluation and currently delivers community mediation for a not-for-profit organisation across South Australia.
Thanks to Belperio Clark for generously supporting this event.