Learning & events

On demand | Webinar | Regulating and expressing emotions in conflict: practical skills for conflict resolution practitioners

with Dr Samantha Hardy

On demand | Online
"Such useful content and stimulus for further reflection about incorporating into practice."

Regulating and expressing emotions in conflict: practical skills for conflict resolution practitioners


Dr Samantha Hardy presents a three-part series on working with emotions in the conflict resolution context.

In this the third session Samantha explores:

Regulating and expressing emotions in conflict: practical skills for conflict resolution practitioners

  • What different strategies for regulating emotions may be available in conflict resolution processes?
  • How can we support clients to regulate their emotions when appropriate?
  • What is a helpful vs unhelpful expression of emotion?
  • How can we support clients to express emotions in a way that supports constructive conflict engagement?


The other two sessions in the series are as follows:

Session 1 | Working with emotions in conflict: recent emotions research and what it means for conflict resolution practitioners - this is now 'on demand' and can be purchased here

Session 2 | How emotions impact on important processes in conflict, such as information seeking, reasoning and decision making - this is now 'on demand' and can be purchased here

Register yourself and gain valuable CPD points.


About the speaker

Dr Samantha Hardy

Samantha Hardy provides coaching and training in conflict management and resolution. She practises primarily in the workplace context and in the university sector.

Sam has been accredited as a mediator under the Australian National Mediation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach Practitioner, an experienced conflict coach and the founder of the REAL Conflict Coaching System. She holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in education.

Sam is also a well known university educator, holding adjunct professorial appointments in Australia, Singapore, Hong Kong and the USA.

Sam has also published widely in conflict resolution, including her books:

  • Dispute Resolution in Australia, 3rd Ed. (2014) co-authored with David Spencer
  • Mediation for Lawyers (2010) co-authored with Olivia Rundle
  • Sex, Gender, Sexuality and the Law: Social and legal issues facing individuals, couples and families (2016) co-authored with Olivia Rundle and Damien Riggs.