Learning & events

Mirage, mediation and mayhem

with Janice McLeay, Steve York, Maxine Rosenfield, and Margie O’Neill 

Tuesday 7 June 2022 | 5.45pm–7.30pm AEST | The Olive Room

Chaired by Janice McLeay, a fellow of Resolution Institute, the Panel,

  • Steve York, former Police Negotiator
  • Maxine Rosenfield, counsellor, supervisor, trainer and consultant
  • Margie O’Neill, Collaborative Family Lawyer

Will explore and share their experiences of:

Pitfalls in the World of Professional Dispute Resolution

  • What could possibly go wrong with a professional negotiation?
  • How could we do a better job next time?

An opportunity for lawyers and dispute resolution practitioners to come together to network, share some stories and strategies to avoid pitfalls in the future.

Join us over a glass of wine for an entertaining evening discussion with three professionals who have seen it all.


  • Pre-event networking: 5.30pm AEST
  • Doors open: 5.45pm AEST
  • Event kick-off: 6pm with introduction of the chair, followed by panel (10 mins each.)
  • Discussion opens: 6:40pm AEST
  • Thank you & Close: 6:55pm AEST
  • Post-event networking & drinks: 7pm AEST onwards
Don't worry if you can't attend in person, we will be live streaming. Please Click here to register if you are unable to attend in person.

About the panel

Chair Janice McLeay

Janice is a dispute management specialist and nationally accredited mediator. Her experience over the last fourteen years as a mediator, workplace investigator, personal coach, trainer and reviewer, has built on her skills and experience obtained as a commissioner at the Industrial Relations Commission of NSW and other roles in industrial relations, local government and teaching. Janice holds a Masters of dispute resolution with Honours from UTS. She is a fellow of the Resolution Institute.

Steve York

Steve worked in the NSW Police Crisis Negotiation Task Force for 20 years. He is the co-author of an Amazon best-selling book Negotiation Evolved that offers a comprehensive approach to negotiation and influence that can be applied in every situation, from large commercial deals to romantic partnerships and even hostage crises. He is currently completing his second in the area of high-risk negotiation, tentatively titled Crisis Negotiation Evolved.

Maxine Rosenfield

Maxine’s counselling and supervision practice has been running for 27 years. She pioneered the use of one to one and group phone work in counselling and supervision in the UK in the late 1990s. Currently completing a thesis for a Masters of research about supervision, she has been on the board of the Australasian Association of Supervision since 2005, supporting the development of the profession in Australasia. She is a clinical member of the psychotherapy and counselling federation of Australia (PACFA), a PACFA accredited supervisor and was awarded an Honorary Life Membership by PACFA for services to the field of counselling, psychotherapy and supervision. Published works include: Telephone Counselling – A Handbook for Practitioners (Palgrave Macmillan 2013), Counselling by Telephone (Sage, 1997)

Margie O’Neill

A principal at De Saxe O’Neill family lawyers on Sydney’s northern beaches, Margie spent around 20 years prior to becoming a lawyer, working as a social worker across a broad range of settings and which all involved working with families. This knowledge and experience helped shape her view that litigation for family law matters should be the last resort. Margie has qualifications in mediation, elder mediation, workplace mediation, collaborative practice and negotiation practice and regularly participates in legally assisted family law mediations along with providing behind the scenes support to clients who engage in non-legally assisted mediations.

Thanks to The Olive Rooms for generously hosting this event. The Olive Rooms is an ADR and meeting space in the heart of the city.