Learning & events

Mediation refresher | Adelaide | 22 June 2022

Wednesday 22 June 2022 | Adelaide

Join this intensive one day workshop, available on Day 3 of the 5-day mediation course, to refresh your mediation skills.


Who is this training for?

  • Accredited mediators wanting to complete Continuing Professional Development (CPD)
  • Applicants for national accreditation using the ‘experienced qualified’ pathway needing CPD
  • Candidates for video assessment seeking practice and feedback

Prerequisites

Completed the 5 day Mediation course or equivalent.


You will learn...

  • Be provided with a detailed review of the mediation process
  • Refresh your memory on preparation and dispute diagnosis
  • Revise intake and screening for assessing suitability for mediation using case studies based on real situations
  • Understand cross cultural issues in mediation
  • Participate in three mediation simulations with feedback from a coach and other role players

About our trainers

Anne Sutherland

Mediator and consultant to private and public sector clients. Following a background in commercial law, Anne’s mediation experience includes commercial, anti-discrimination, medical negligence, family and wills and estate matters. She currently specialises in workplace. Anne is appointed as a mediator to the Victorian Civil and Administrative Tribunal and teaches ADR in the post graduate law program at Monash University.

Franca Petrone

Franca has a background in law and over 25 years’ experience providing dispute management services in a broad range of areas including commercial, personal injury, workplace and family. She provides training and coaching in conflict management and mediation for various universities and other organisations in Australia and the broader Asia Pacific region.

Franca’s practice includes mediating and conciliating in a number of South Australian and Federal courts and tribunals. She is on various mediator panels and is a restorative engagement facilitator for the Office of the Commonwealth Ombudsman and Catholic Church under their Towards Healing program.

Franca was inaugural Secretary and a founding Director of the Mediator Standards Board (MSB) (2010-2013) and Project Officer, Review of Standards (2013-2015). She is Chair of the Law Society of South Australia (LSSA) ADR Committee and a member of both the LSSA and AAT Mediator Accreditation Committees.

Franca has been providing training and coaching services to the Resolution Institute (formerly LEADR) since 1995 and has consistently received excellent feedback from training participants about the value she brings to the training offerings.

This course will be led by Anne and Franca, along with our coaching pool of highly experienced mediators.


Your next steps

After graduating from this course, to become accredited you will need to:


Frequently asked questions

  • Do the early bird rates apply?

    We are pleased to offer a special discounted early bird fee up to one month prior to course enrolment.

  • Are there discounted rates for group bookings?

    Discounted rates for bulk bookings are available, please contact us on (02) 9251 3366 or write to us at learning@resolution.institute.

  • Where are the terms for refunds and transfers?

    Bookings for training are subject to terms and conditions. These can be viewed here.

  • Do you provide in-house courses?

    Resolution Institute can also offer in-house courses customised to meet your needs as an organisation – please contact us on (02) 9251 33 66 or learning@resolution.institute to discuss options.

  • Is assessment part of this course?

    Assessment is not part of the course. Following completion of this course, you can choose to apply for mediation accreditation assessment.