DBDRV: A new ADR model, applied to prescriptive legislation in a politically sensitive environment. How do you make it work? with Gina Ralston and Susan Cibau
31 May 2018
Thursday 31 May, Melbourne
Domestic Building Dispute Resolution Victoria (DBDRV) opened its doors on 26 April 2017. It is the first point of dispute resolution in domestic building disputes in Victoria. It has the challenge of retrofitting a best practice ADR model to prescriptive legislation and a hybrid model. In addition to a traditional conciliation model, DBDRV uses technical building expertise to assist resolution. It can step outside the model to make binding orders. DBDRV is faced with the challenges and complexities of establishing a Greenfields service in a politically sensitive environment using an untried model.
Join the Victorian Chapter Mediation SIG committee for this in-depth discussion and simultaneously earn valuable CPD points.
About the panellists
Gina Ralston is Chief Dispute Resolution Officer at DBDRV.
She was appointed as the Chief Dispute Resolution Officer in August 2016. For over 30 years Gina has held leadership positions across a range of direct client service delivery organisations, in both the government and not for profit sectors. Gina has extensive experience in alternative dispute resolution, in a range of settings. Prior to taking up her current role, she was the Director of the Dispute Settlement Centre of Victoria, within the Department of Justice & Regulation.
Susan Cibau is the Client Services Manager at DBDRV. She is a nationally accredited mediator with experience across a range of jurisdictions including family law, workers’ compensation, community mediations, and medical disputes. At DBDRV she is responsible for managing and mentoring a large group of conciliators. She conciliates disputes regularly.