Learning & events

CPD Event | Auckland | Skills to assist with difficult conversations

with Anna Quinn

Wednesday 26 February 2020 | Auckland

An opportunity for members to actively engage in a workshop environment revisiting, refreshing and building on the skills, theory and practice of having difficult conversations. This will be a collaborative and highly engaging 1.5 hour workshop: you will establish a personal ‘bespoke’ process for having conversations that take courage.

The workshop, which will run from 3.30 - 5.00pm, will be followed by an opportunity to catch up with colleagues amidst the usual Resolution Institute conviviality through until 6.30pm.

This will be held in the Endeavour Room, upstairs in the Conference Centre at the Quality Hotel Parnell, Gladstone Road, Parnell. There is free parking on site and in the surrounding streets.


About the presenter


Anna Quinn is a highly regarded mediation trainer who leads the NZ Resolution Institute mediation training team. Anna, a Resolution Institute Fellow, is a very experienced mediator/facilitator and an experienced representative of parties in mediation. She has worked in the conflict management context for 3 decades and has in-depth knowledge of the range of processes from restorative justice - facilitation.

Anna has experience as a lecturer in dispute resolution at universities and as a trainer of members of the Judiciary throughout Australasia; is a highly regarded supervisor/mentor and is a regular conference presenter on a variety of subjects pertaining to conflict restoration.