Apologise or not - resolve you must with Karen Osborne
21 February 2018
Wednesday 21 February 2018, Adelaide
This workshop will consider the many nuances of genuine (and not so genuine) apologies. It will explore what parties want when they are seeking an apology, and what results may be achieved when an apology simply won't be agreed. Covering relevant psychological theory on regret, apology and forgiveness, this workshop will engage participants in a process of reflection and application of theory into practice.
Resolution Institute welcomes guests and encourages members to invite colleagues to join our professional learning and networking events.
About Karen Osborne
Karen Osborne (M Psych) is an Organisational and Clinical Psychologist, and an experienced mediator specialising in workplace conflict. Karen works in private practice providing services through employer funded programs to medium to large organisations and also offers consulting services to individuals under WorkCover, Medicare and private health insurance. Primarily facilitating cases of relationship tension or breakdown between individuals, among teams and across organisations over eight years, Karen’s specialisation is in understanding individual processes that both enable and detract from successful conflict resolution. Karen is a NMAS Accredited Mediator and completed a Master in Psychology (Work & Organisations) and a Master in Psychology (Clinical) both of which provide helpful background in facilitating insight, shifting perceptions and repairing relationships.
Karen is a fellow of the APS Colleges of Organisational and Clinical Psychologists, a member of Resolution Institute, and Treasurer for the Institute of Private Practising Psychologists.
Married with two adult children, Karen lives in the western suburbs of Adelaide. Originally from Connecticut and Massachusetts, Karen has enjoyed living in South Australia for 31 years.