Learning & events

PDG event | The making of Resolution Institute - from LEADR and IAMA to the present

with Fiona Hollier and Russell Thirgood

Thursday 19 September 2019 | Brisbane

Chief Executive Officer, Fiona Hollier, in conversation with Board member, Russell Thirgood, will share her perspectives on the exciting developments of the past 15 years both within the dispute resolution profession and most particularly within what is now Resolution Institute. Fiona will reflect on the way that serving members and promoting the use of dispute resolution form the core of Resolution Institute purposes. She will also explore the role that the cross-Tasman and Australian organisational mergers, our robust governance, our operational effectiveness and our willingness to innovate have helped Resolution Institute to grow in stature and its members to be held in high regard.

We warmly encourage you to join us for this conversation and to farewell Fiona who will step down from her current role as CEO when her successor commences in the role.


About the presenters

Fiona Hollier has been the Chief Executive of Resolution Institute for 13 years. In that time, she has developed and overseen a wide range of Resolution Institute services to provide members with professional learning, accreditation and business support. Fiona has updated operations of Resolution Institute through developing online capability, expanded communication services, built relationships with government, business and DR industry organisations, represented the interests of members and supported the Board in responding to the needs of members and the community. Fiona’s 25 years’ experience as a dispute resolver gives her very helpful insights about the contribution that dispute resolvers make to individual and community well-being and also about how satisfying and how challenging it is to be a dispute resolution professional.

Russell Thirgood has been a member of the Resolution Institute Board since 2015 (and before that a member of the IAMA Council.) As a Board member, Russell is committed to working collaboratively with his Board colleagues to make decisions in the best interests of the organisation and its diverse members. Russell feels proud to have been part of the governance team that established Resolution Institute and has helped to grow it to be the premier dispute resolution membership organisation in the region. Russell considers that the financial and operational strength which has been built over the past five years will continue to support an exciting trajectory for Resolution Institute and its members. As a Grade 1 arbitrator and a NMAS accredited mediator, Russell has a depth of knowledge about dispute resolution and the changing ways that people access justice. He is particularly committed to growing the use of arbitration and other determinative types of dispute resolution both domestically and internationally. He feels honoured to be the editor (since 2002) of the Resolution Institute journal The arbitrator and the mediator.


Thanks to McCullough Robertson Lawyers for generously supporting this event.