Learning & events

PDG event | The making of Resolution Institute: past, present and future

with Fiona Hollier, Toby Shnookal and Amber Williams

Thursday 21 November 2019 | Melbourne

Share a drink with your colleagues, hear our departing CEO, Fiona Hollier in conversation with Victorian member, Toby Shnookal about the past, present and future of Resolution Institute and welcome new CEO, Amber Williams

The Victorian Professional Development Group warmly invites you to join us for this festive event at which departing Chief Executive Officer, Fiona Hollier, will have a conversation with Victorian member, Toby Shnookal, to share perspectives on "The making of Resolution Institute: past, present and future."

Together, Fiona and Toby will reflect on the exciting developments of the past 15 years both within the dispute resolution profession and most particularly within what is now Resolution Institute. They will consider the way that serving members and promoting the use of dispute resolution form the core of Resolution Institute purposes. Fiona and Toby will explore the role that the cross-Tasman and Australian organisational mergers, our robust governance, our operational effectiveness and our willingness to innovate will continue to help Resolution Institute to grow in stature and its members to be held in high regard.

New CEO, Amber Williams will also join us for this end-of-year celebration. Amber is looking forward to meeting and chatting with as many members as possible as she begins the journey of taking Resolution Institute into the next phase of growth and member service.

Once again, we warmly invite you to join the Victorian Professional Development Group for the 2019 annual end-of-year event, being held in the comfort of the Market Lane Bar at the Intercontinental Hotel, to clink glasses and network with colleagues, to farewell Fiona Hollier on the conclusion of her service to Resolution Institute and to welcome our new CEO, Amber Williams.


About the presenters

Fiona Hollier has been the Chief Executive of Resolution Institute for 13 years. In that time, she has developed and overseen a wide range of Resolution Institute services to provide members with professional learning, accreditation and business support. Fiona has updated operations of Resolution Institute through developing online capability, expanded communication services, built relationships with government, business and DR industry organisations, represented the interests of members and supported the Board in responding to the needs of members and the community. Fiona’s 25 years’ experience as a dispute resolver gives her very helpful insights about the contribution that dispute resolvers make to individual and community well-being and also about how satisfying and how challenging it is to be a dispute resolution professional.

Toby Shnookal QC

Toby is one of very few Senior Counsel in Australia with engineering qualification and experience. After switching to the law and joining the Victorian bar 30 years ago, he commenced practice as arbitrator, mediator and expert determiner twenty five years ago. In addition to maintaining his private practice, in 1996 he was appointed to the Domestic Building Tribunal and in 1998 he was appointed to VCAT as a session member, a position he held for 10 years.

Since 2016 he has practised exclusively as a privately engaged Neutral - that is Arbitrator, Mediator, Expert Determiner, Facilitator, Adjudicator and Counsel Assisting.

Toby joined the Institute of Arbitrators Australia, the first name of IAMA, in 1990 and he became a Victorian Chapter Committee member in about 2013. He was the Chair of the Victorian Chapter of IAMA and was on the National Board of IAMA at the time of the integration of IAMA and LEADR. That was when he first met Fiona. After the integration Toby continued with Jeannette Kinahan as joint Victorian Chapter Chairs for a further couple of years.

More details are on the website https://www.vicbar.com.au/profile/6604

Amber Williams brings a wealth of experience from both private and public sectors, most recently as the Chief Executive Officer of the New South Wales Law Enforcement Conduct Commission. Amber is delighted to be joining Resolution Institute as its new Chief Executive Officer and is looking forward to promoting the future success of the organisation. Amber is particularly excited about the opportunity to work in the interests of members to grow services and expand the profile of Resolution Institute and dispute resolution within the community.