Resolution Institute conference
Spotlight on practice
16–17 October 2019, Wellington NZ
Mediation with a Māori perspective
with Hinemoa Dixon
This is a session focused on providing tools for the practical application of Māori tikanga to mediation practice. Participants will learn karakia, waiata, pronunciation, and their mihi. Using a case study as a basis for discussion they will learn about factors that will need to be taken into account when mediating with Māori – this will include marae protocols, who should attend, who should speak, what should be provided, what assists with resolution and other matters that might arise in the course of their discussion.
Hinemoa Dixon, an Employment Mediator for the Market Services Employment Services Branch of Ministry of Business, Innovation & Employment, brings a wealth of experience gained in this role over the last 18 years, meeting and mediating with people of all ages, ethnicities and socio-economic levels.In her previous role Hinemoa worked for 18 years within the Department of Social Welfare in offices throughout New Zealand finishing in October 2000 as a Work broker with Work and Income NZ. Her roles, ranging from frontline Customer Services Officer/ Case Manager in benefits and pensions to Trainer, taught her a lot about people and the importance of effective communication and interpersonal skills.