Terms and Conditions

To assist with your planning, and just so that we are on the same page, here is the fine print …


When we receive your registration we will send you a confirmation email and tax invoice or receipt. An invoice will be generated for those of you who do not pay by credit card. Payment is required 14 days after you receive the invoice.

Registrations must be paid by 12 July 2021 or the full registration fee will be charged.

If payment is not received prior to the conference, conference attendance will be possible only after full payment is made via credit/debit card.

Cancellation and Refund Policy

We understand that circumstances can change. If you are not able to attend the conference you are welcome to send someone in your place so long as you let us know at least three (3) business days before the conference.

If you are not able to send a substitute, let us know that you need to cancel your registration in writing to the following email address conference2021@resolution.institute.

Due to administrative costs, please note the following:

  • You will receive a full refund less a $100 administration fee for cancellations received on or before 6 July 2021.
  • For cancellations on or after 6 July 2021 we will refund 50% of your registration fee.
  • No refunds will be possible for cancellations on or after 12 July 2021.

Please note that non-payment does not constitute cancellation. You will need to contact us if you wish to cancel.

Privacy Policy

By completing this registration form, you give permission for the details supplied by you to be made available for the purposes of organising the conference including catering and venue requirements. Your name and organisation will be included in the Attendees List unless you select the opt out button in the Registration module.


Delegates are responsible for their own travel and accommodation bookings and no compensation will be made if circumstances mean that the conference has to be rescheduled or cancelled. We strongly recommend that you take out insurance to cover medical, travel, registration expenses and personal belongings for in the event of unforeseen circumstances.

Changes to the Program or Cancellation/Postponement of the Conference

Resolution Institute reserves the right to change elements of the conference.

In the unlikely event of the conference being cancelled, a full refund of registration fees will be made. This will be limited to the amount of the fee paid by the delegate.

If the conference is unable to proceed as planned and we are able to re-arrange or postpone the event, your registration remains and is subject to the cancellation policy. In the unlikely event of it being found necessary, for whatever reason, to postpone or change the dates of the event, Resolution Institute shall not be liable for any expenditure, damage or loss incurred by participants.

Speakers and Sponsors Views

As part of the proceedings there will no doubt be innovative ideas and robust discussion; we certainly hope so! Views expressed by speakers and other participants at the conference are their own. Resolution Institute cannot accept liability for any advice given or views expressed by any speaker, sponsor/exhibitor at the conference or in any material provided to delegates.

Attendees List

The list of attendees will be available on conference day to all delegates. If you do not wish to appear on the list, you can nominate to opt out via the Registration page.

Marketing/Sponsorship Opportunities

There are various opportunities available including advertising in the souvenir full colour A4 conference book, exhibitor and general sponsorship. No individual or organisation may display or distribute publicity material or other printed matter during the conference unless by prior arrangement.