About my services
Paula has particular expertise in workplace relations and family law/Family Dispute Resolution.
She offers FDR, workplace mediation, conflict coaching, workplace investigations and workplace inquiries.
Paula provides training including Working Together- Collaborative Communication Skills (WT-CCS), Advanced Skills for Workplace Mediation and Mediating with Safety. These programs teach models of conflict resolution by focusing on emotional intelligence, self and other awareness and communication skills for collaboration. The training promotes models of early intervention.She has tertiary qualifications in law, psychology, mediation, Family Dispute Resolution and management and maintains a NSW Practising Certificate as a solicitor.
Experience and qualifications
Paula has managed dispute resolution services for 16 years in the public and private sector. She has tertiary qualifications in law, psychology, mediation, management, Family Dispute Resolution and maintains a NSW Practising Certificate as a solicitor.
Paula's experience is at the forefront of industry practice having developed progressive models of practice in her own business, in Family Dispute Resolution while managing the Family Relationship Centre Parramatta and while developing a national Workplace Dispute Resolution arm to the business at Converge International, an EAP provider. She has developed pilot mediation projects for Local and Federal Magistrates Courts. Over the last 5 years Paula has chaired various member committees at the Resolution Institute including their national Family Law committee and NSW facilitative committee. Paula has conducted research projects into family violence (2008/2009)and challenges to mediation in Australian workplaces (2009/2020).