Dispute Resolver Directory
Senior Human Resources Manager Over 20 years experience as a HR Manager and Learning and Development Specialist. Both operational HR and Corporate positions in large and small commercial and not for profit organisations. Discrimination complaints, Sexual Harassment , Workplace personality conflicts, Stress Workcover complaints _ Designed Talent Attraction strategy and project managed the HR needs for the launch of the 120 metre Southern Star Observation Wheel. This included both strategic and operational input, as well as writing recruitment advertisements, position descriptions and key HR documents which underpinned their employment brand. I also reviewed the Greenfield Site Agreement, employment contracts and assisted in development of their training strategy. _ Developed PMP Talent Assessment Methodology for Senior Leadership Levels. _ Designed and implemented the 2007 PMP Employee Engagement Program, including an organization wide Employee Survey covering 3,000 employees. Workplace Improvement Teams were established in over 20 PMP sites. Project delivered in time and to budget. _ Conducted the Inaugural PMP Senior Leadership Program for 20 senior PMP executives. This nine day program was conducted over six months, utilizing the expertise of local and international presenters. Participation was by nomination of CEO and Executive Management Team of PMP. _ Four restructuring projects involving major staff reductions and talent management. 90% talent retained during restructuring initiatives. _ Conducted tender process for Frontline Management Programs and Middle Management Programs for PMP Limited. _ Established PMP Limited HR Advisory Service in 2007, (HR Call Centre), including physical set up, project management, staffing and launch of key initiatives to support target population of 2,500 employees and managers. ROI of 300% over 2 years. _ Developed and implemented the PMP Balanced Scorecard. This was embedded in the Performance Management system and Remuneration system in Australia. _ Assisted the Executive Management Team and senior leaders in converting to new Performance Management System in 2006/2007, including coaching and training in new objective setting methodologies, developing role statements and establishing links to the short term incentive program. _ Implemented automated Performance Management System in 2006 for over 1200 professional staff at PMP Limited. This entailed business case preparation, project management, training, establishment of administrator function, and senior management coaching. This system was fully operational within 6 months. _ Project Management of large scale HR projects included an Automated Recruitment System, Role Statement Conversion Project, PMP Employee Engagement Surveys, HR IT implementations and large scale Learning and Development Programs. Budget and timeframes met for all projects. _ Established HR function and infrastructure for PMP Digital over 2 years that integrated the business into PMP and delivered an effective service during a time of significant change. _ Core member of PMP Business Transformation Team in 2003, responsible for HR blueprint. _ Key member of Senior Management Start Up Team for World 4 Kids Stores in Australia which established 11 mega toy stores in five states. Provided creative input to store concept, recruitment and HR and training systems required, and store roll-out programs. _ Designed, developed and implemented with CEO, a program of cultural change for a PMP company. This provided foundations for new company direction in the competitive micromarketing industry and included vision, values, policies and procedures and a range of cultural change initiatives. _ Coach to senior executives, middle managers and employees within PMP. I delivered coaching services to employees at all levels and assisted them in structuring their career/personal goals. _ Key member of project teams where communications were a critical component. Extensive track record in communications planning, including intranet design. _ Partnered with senior managers in EBA planning, preparation and negotiations in a complex, unionized environment. EBA delivered within timeframe. _ Project managed policy development and implementation for a range of complex risk areas with strong acceptance rate with stakeholder groups, including union stakeholders.
Kath LoganRegional NSW and Southern Qld
I specialize in helping country families and businesses make agreements that work.
As a nationally accredited mediator and Attorney-General registered Family Dispute Resolution Practitioner, I offer general mediation and family dispute resolution services.
Ten years experience negotiating access and managing disputes between CSG, mining and infrastructure projects and stakeholders has given me a wealth of site experience and a working understanding of the issues and opportunities involved. I am uniquely placed to help landholders, communities and businesses make agreements that work.
I am also an experienced community relations and public consultation practitioner.
practise in the area of information technology law, privacy law and intellectual property law. Former president of Victorian Society for Computers and the Law, Law Institute of Victoria, Law Council of Australia and Lawasia, and former chairman of the Victorian Board of Examiners for Barristers and Solicitors.
I am a mediator and solicitor experienced in commercial disputes.
Combining my knowledge and experience of legal practice with my skills as a pragmatic and down-to-earth mediator, I endeavour to resolve disputes as quickly and economically as possible.
I have extensive experience in all types of commercial disputes, but with a particular focus on construction and property disputes, including related professional liability issues.
I originally qualified and practised as a solicitor in England and am fluent in Spanish.
Simone FinchSydney & Blue Mountains
Simone is a Nationally Accredited Mediator who brings significant experience in undertaking workplace investigations, managing commercial disputes, establishing workable corporate governance structures, commercial and financial mediation, and managing mergers and acquisitions.
Simone specialises in active, creative mediations and facilitations that utilise a ‘visual facilitation’ method. As a member of the International Forum of Visual Practitioners, Simone is committed to constant personal skills and capacity development, with a focus on creativity and methods that challenge ‘the usual way’ and develop useable strategies
Providing discrete and effective mediation for commercial, workplace and financial disputes, Finch Mediation is the place to turn when your dispute has become unmanageable. With over 30+ years in the business and government sectors, Simone Finch brings extensive experience to dispute resolution. Her ability to work with parties discover the core of the issue and mediate an outcome, ensures that agreed solutions are workable and equitable.
Working across Australia and internationally, Simone specialises in the following:
- Workplace investigations and disputes
- Financial and property matters of a personal nature
- NDIS and service delivery matters
- Commercial and contractual disputes
Accomplished independent mediator, facilitator and consultant bringing senior experience across multiple areas, focused on mitigating disputes, good governance, strategic and operational excellence, business sustainability and risk.
Engaged, empathetic and effective: the success of my mediation practise is a result of my flexible, proactive and outcomes focused approach. While careful to remain neutral and facilitative, the testing of positions, development of options and exploration of alternatives beyond those immediately apparent are part and parcel of a "sleeves rolled up" approach that I bring to the mediation of commercial disputes.
Eliza is an experienced, qualified and professional mediator specialising in restorative justice. Eliza's strengths are active listening skills, building rapport easily and open communication. She ensures balanced and safe sharing of diverse views to produce quality restorative justice outcomes. Skilled at facilitating high conflict situations and those with hidden communication needs.
Senior Contracts Administrator (Public Major Works Contracting) Overview of responsibilities for management of contracts management functions: " Management of tender and contracting process in ensuring appropriate probity and contestability standards are maintained. " Coordinating and managing efficient and effective contract management of contract agreements " Executing contracts under seal as delegate for the Minister (as Principal). " Managing and ensuring risk provisions of insurance requirements are in place and maintained for a Departmental perspective. Managing insurance agreements on capital works contracts. " Responsible for ensuring tender and contract management maintains government prudential legal and treasury requirements are maintained " Act as the principal representative for Building Management in liaising with the Crown Solicitors Office in dealing with significant matters " Providing high-level advice to senior manager/directors on contract issues within DAIS and with other departments. " Advising industry partners on contractual and industry issues. " Advising contract principles and managing dispute resolution procedures " Managing reporting functions to the Minister on contract engagements. Construction Manager Responsible for complete construction of allocated building projects, direct supervision of site supervisors, allocation of labour resources, budgeting, programming and successfully handing over projects to government clients Building Construction Employed in positions of project manager, construction manager, estimator/administrator on projects from residential to major commercial industrial.
Kendall TrudgenNorthern Beaches and Northern Sydney
Consultation, Negotiation and Dispute Resolution through a Mediation framework.
Have your say in the process employed as I have had many years experience in blended models, particularly in cross-cultural circumstances (informed by experience with Indigenous (Yolŋu) law systems).
John Rundell is a chartered Accountant who has specialised in ADR services for over 20 years
He is Pincipal of John Rundell and Co. Chartered Accountants and ADR advisers.He is experienced in commercial mediation and Expert Determinations for shareholder and IT disputes.
Accountant admitted: 1984
International Mediation Panels: HKIAC-2004, ACICA-2011,
Nationally Accredited Mediator: 2008
Academic/Other Qualifications: BE BEc, MBA, LLM, FCA, FCPA, FHKICPA, FIAMA, FCIArb, FACICA, FAICD, Qualified Security Assessor
Contacts: +852 2293 2370
John is an internationally accredited mediator and has practised as a chartered accountant for over 20 years, John regularly mediates in Australia and also Hong-Kong particularly in cases referred to Mediation by the High Court under PD31. He is a registered tax agent and sits on Civil and Administrative Tribunals.
John is on the HK International Arbitration Centre mediation panel and became an accredited mediator in Australia in 2008. He is a Fellow of the Chartered Institute of Arbitrators; Fellow of the Institute of Arbitrators & Mediators Australia and graded Arbitrator; Fellow of the Australian Centre for International Commercial Arbitration and panel mediator. He is appointed by the Institute of Chartered Accountants as Expert Determiner, Arbitrator and Mediator for financial/ commercial disputes including partnership disputes. He has been a Supreme Court Expert Witness. He is on the Single List of External Mediators for the Magistrate’s Court in Victoria, one of only for non-lawyers to have been appointed.
He has extensive commercial and accounting experience gained over more than 30 years in industry and banking. He is a former partner of global accounting firm KPMG having worked internationally. He is a permanent resident of Hong Kong. John specialises in appropriate dispute resolution with extensive mediation experience and an extremely high resolution rate as Mediator.
John is the Managing Director of a specialist security and risk consulting firm Stratica which is a Qualified Security Assessor and card Payments Forensic Investigator, one of only 18 firms globally approved by the global card brands to undertake these specialist assessments and investigations.
John is a member of the ICC Banking Commission Techniques and Standards Committee has oversight of UCP 600, DOCDEX BPO (Bank Payment Obligations) etc, a Qualified Security Assessor with designated specialisation as a Forensic Accountant with the Institute of Chartered Accountants. He regularly acts as an expert determiner and also mediator in shareholder, company valuation and ICT commercial disputes.
John is also the Chair of the ADR Committee of LawAsia and a former director of a major State owned Water Authority where he also chaired its Risk and Audit Committee. He is currently the Chair of the Risk and Audit Committee of the Victorian Department of Environment Land Water and Planning, and a board member of Film Victoria.
Simon GoodeSydney - Multiple Locations and Online
I am an experienced mediator, trainer, consultant and coach and an accredited Family Disputes Resolution Practitioner. I also have and MBA and extensive management training and experience. My passion is working with professional and family relationships where things are stuck and giving people the tools to move things in the right direction.
My services include:
- Workplace Mediation
- Family Separation - Parenting Issues
- Family Separation - Property and Financial Issues
- Couple Mediation
- Mediation around Elder and Aging Issues
I have a uniquely nuanced and extensive clinical skill-set as a result of my work within a variety of clinical frameworks and considerable clinical training and supervision. I also have years of experience managing multiple mediation and clinical services within large not-for-profit organisations, and have trained and managed a number of the highest performing practitioners in the sector.
Our company, Reboot Grow Conflict Resolution and Training, offers a unique, responsive and flexible approach to mediation and training allowing people to 'see beyond' their situation. We work from a number of locations, and are happy to work on-site for workplace matters. We also offer after-hours and weekend options which suit people who are working or with other commitments.
P: 1300 163 020
Philip Martin has over thirty years experience in the building and construction industry. He has extensive experience in the structural design and the construction of buildings and civil projects both in Australia and overseas. He has been involved in dispute resolution for the past ten years providing reports and expert evidence for court proceedings and arbitration and he is an experienced arbitrator and adjudicator. He has gained experience as an engineer having worked on a variety of projects as a design consultant and managing construction sites. The work has been carried out on behalf of contractors, developers and consultants. These projects included roadwork, bridges, stormwater drainage, high rise buildings, schools, factories and residential projects. This has provided extensive experience on both large and small scale projects and required a thorough knowledge of the relevant standards and building codes. The work undertaken has encompassed all stages of building and construction from site acquisition to detailed design and construction. Mr. Martin has extensive experience in dispute resolution having been involved in a number of building and manufacturing disputes, contractual mediations and negotiations. He has also reported on defective building works, appeared as an expert witness, and appeared as a client representative in arbitration. Also he has assisted in mediations. He is also an experienced arbitrator in building and manufacturing matters and an experienced adjudicator under the Building and Construction Industry Security of Payment Act.
Sharin Ruba Khosa
Sharin Ruba has a Masters in Business (Curtin), Degree in Commerce(UON), National Mediator Accreditation System (UWA), Post Graduate Diploma in Family Dispute Resolution (CoL), Cert IV Training, Hotel mgt qualifications.
Sharin is involved in conflict resolution, mediates & works in commercial, workplace, community & family areas. Sharin uses the UWA's MBT-M approach to mediation that gives practitioners an organised framework for thinking about what occurs in mediation. It provides skills to intervene in a manner that maximises the usefulness of mediation conversations in complex and high conflict situations.
Sharin is a Business, HR, Marketing consultant in a wide range of industries, project manage & policy writer, team builder, motivational speaker; & has trained more than three & a half thousand people in all aspects of business needs, corporate negotiations & consultations in South East Asian Region including Australia.
Sharin is a Nationally Accredited Mediator from UWA, a Committee Member of the Resolution Institute WA Chapter & National Family Mediation Network.
Sharin as Tourist Bureau President & Curtin Campus Administrator in Northam worked with Dr Nonja Peters, Director of Curtin University's 'Migration, Ethnicity, Refugees & Citizenship (MERC) Research Unit the founder of the Northam Multicultural Festival. In that period, Dr Peters organised an international conference at Curtin: 'Mediating Human Rights & Democracy: Indonesia, Australia & the Netherlands Human Rights’.
Sharin as a Board member of Share & Care Services Inc Community organisation, & Board member of Commonwealth Care Link has assisted in aged care, disabled, women’s, children & Indigenous peoples needs & welfare.
Sharin has been acknowledged & thanked by Dr Dede Bonner from The George Washington University and visiting professor at Curtin University. the author of the book "1O Best Questions for Living with Alzheimer's" for contributions to her research.
Sharin also assists Associate Professor Jill Howieson at the University of Western Australia’s Law School who is the Director of UWA Mediation Clinic & was Director of the national Mediator Standards Board, to coach & invigilate post graduate students & re-accrediting mediators in the ADR program at UWA.
Frances Doyle BA, Dip Law (SAB), MDR (Hons), Acc.M.LEADR was admitted to the Supreme Court of NSW as a solicitor in 1978. She has since then, continuously conducted a varied practice with emphasis on Alternative Dispute Resolution. In 1993, Fran first trained as a Mediator and shehas worked extensively as a mediator since then. She also has an interest in legal education and she has lectured and taught law and dispute resolution subjects at UTS, the University of Wollongong, and CSU (Brisbane campus). Fran is a registered Family Dispute Resolution Practitioner and LEADR Accredited Mediator. She has also been accredited by the Law Society of NSW under the National Mediator Accreditation System. She has provided services for a variety of institutions including Centacare Sydney, Relationships Australia, NSW Law Society,UTS, Legal Aid NSW, AIDC and LEADR.
Rory GowersBrisbane, Sydney and throughout Australasia
We facilitate the full range of dispute resolution including commercial agreements,property valuation, debt settlement, conflict resolution, relationship restoration, team planning, community asset conflicts, etc.
In the cut and thrust of business some misunderstanding, conflict and disputes are inevitable, however they do not need to be protracted and expensive to overcome!
Imagine your dispute resolved with: Parties fully respected; Disputes quickly resolved; Litigation expenses avoided; Valued relationships protected; and Business continuity uninterrupted.
Rory Gowers is highly experienced at guiding all parties to reach a positive outcome, including complex financial disputes, and a capable conflict negotiation strategist with 1000+ hours’ mediation experience.
Rory's complementing skills and strengths are dispute resolution strategy, intake process transformation, conflict management coaching, project management, capability development, and change facilitation.
We offer an impartial, independent and confidential mediation service.
Rory is a Certified Online Dispute Resolution Practitioner and a professional member of the Resolution Institute.
Contact us today to find out how we can help you.
Joyce CrawfordCanberra and surrounding NSW
Workplace mediation assists parties experiencing conflict to reach a fair and workable agreement. An impartial, external mediator with appropriate qualifications and practical skills supports parties to reach resolution when they have had an opportunity to reflect on the issues and focus on the future.
Workplace mediation can be an appropriate intervention at various stages of conflict or tension. It is a valuable tool for:
- Restoring a working relationship following a formal investigation
- Discussing a working relationship that is experiencing tension and could escalate into a formal complaint
- Agreeing on return to work arrangements
For more information, visit our website www.effectivepeople.com.au or Facebook https://www.facebook.com/EffectivePeopleAU?fref=ts
Michael DG Heaton QCBarrister, Arbitrator,Adjudicator, Mediator Melbourne
Advocate, arbitrator, adjudicator (Vic, WA and NT ) and mediator in a broad range of commercial areas. Mr Heaton has been practising for over 40 years.
Mr Heaton practises predominantly in contract, commercial, corporations, insolvency, building and construction, banking and finance, property, trade practices and public law.
He practises as an arbitrator and represents parties in arbitrations. He was the arbitrator in Amasya Enterprises Pty Ltd v Asta Developments (Aust) Pty Ltd  VSC 326. He is on the NBN panel and the NSW Mining and Petroleum Land Access Arbitration Panel and has arbitrated under that scheme.
He has carried out adjudications where disputes range from over $16 million to several thousand dollars. He was the adjudicator in APM DF2 Project2 Pty Ltd v Grocon Constructors (Vic) Pty Ltd  VSC 596 and Commercial Industrial Group Pty Ltd v King Construction Group Pty Ltd  VSC 426. He is also happy to advise and appear for claimants and respondents.
Mr Heaton is a nationally accredited and Victorian Bar Advanced Accredited Mediator. He has been mediating for 30 years. He is on the ACICA, RI and Franchise Code Mediation Panels.
He is the author of the "Guarantee and Indemnity" section of LexisNexis Court Forms and Precedents Victoria.
He has had articles and case notes published in the Arbitrator & Mediator.
Mr Heaton chaired the ADR Committee of The Victorian Bar for 8 years. He serves on the Board and Chairs the Risk Committee of Servants Community Housing Ltd. He chaired the Human Research Ethics Committee for the Christian Research Association, Converge Australia,Tabor College and Harvest Bible College for 16 years and remains on that committee.
Mr Heaton swims, sails a Couta Boat, walks, reads the New Yorker and follows Monash Blues,Old Scotch and Collingwood Football Clubs and grandchildren.
George KrukPymble, New South Wales
Chartered civil and structural engineer specialising in design, construction and management of projects.
- Bachelor of Engineering (Civil) University of NSW, 1972
- Master of Engineering Science (Structural) University of NSW, 1975
- Building Business Management, Sydney Technical College, 1981
- National Professional Engineers Register (Civil)
- Fellow, Institution of Engineers Australia
- Member, American Society of Quality
- Member, NSW Permanent Way Institute
- Lead Auditor Quality Exemplar Global
- Lead Auditor Work Health and Safety Exemplar Global
George has over 40 years experience working in private and public organisations, and as managing director of his own company. He has a detailed knowledge of design (including safety in design), construction and project management principles and practice. George has developed particular expertise in the area of building and infrastructure delivery including contract administration, project management, quality and safety assurance, risk management and management system auditing.
George is a Lead Auditor on the NSW Roads and Maritime Services (RMS) infrastructure audit panel and undertakes quality, safety and technical audits of major infrastructure projects for RMS. George also undertakes senior project roles for clients and has recently performed in the role of Safety Assurance Manager to deliver the North West Rail Link Surface Viaducts and Civils contract.
Nicole YeatesCoffs Harbour North Coast
Nicole has worked within the occupational rehabilitation industry for 13 years as a Rehabilitation Consultant, assisting Employers and Workers to negotiate resolutions to enable a successful return to work and to promote safe workplaces. As an accredited Mediator, Nicole can assist in resolving work place issues to aid in preventing workers insurance claims, or mediate issues that have progressed to workers insurance.
Galatee UnderwoodWA | Margaret River & Busselton Area |phone & online
Registered Family Dispute Resolution Practitioner & Workplace Mediator
Registered to issue Certificates under section 60I of the Family Law Act
Underwood Mediation is based in Margaret River and offers services in the South West region as well as in Perth.
Our commitment to clients:
- Open communication & Non-adversarial process
- Collaboration & Confidentiality
- Support to achieve a mutually agreeable resolution
- Avoid a lengthy and costly court process.
Formally trained in facilitative mediation and in Family Dispute Resolution, Galatee applies her skills in a variety of mediation areas including:
- Family dispute resolution: Post-Separation, Parenting Plans, Property and Financial Agreements, Wills & Inheritance, Elder mediation, Bilingual families
- Workplace mediation: conflict coaching and resolution, multicultural workforce conflict management
- Other areas of mediation practice: Commercial & Business, Not-for-profit sector, Neighbourhood and Community.
"I have witnessed the many benefits of the mediation process for people as well as for organisations. My long term involvement with the justice system shaped my commitment to supporting people resolve their conflicts outside of Court, wherever possible."
Karen Howard, FAICD, Med-NMASNewcastle, Central Coast, Hunter
Mediation First - Not all matters are suitable for mediation - but not all matters need to end up in litigation either.
As an Accredited Mediator, Karen Howard brings to her business Mediation First, a pragmatic and calm approach to mediation formed from over two decades of running successful businesses, and over 19 years' experience as an Independent Non-executive Director serving on charity, NFP, private and Government boards.
She is passionate about helping people resolve conflict and disputes.